Joe Takash

Results Through Relationships (eBook, PDF)

Building Trust, Performance, and Profit Through People

• Format: PDF

Produktbeschreibung

A career guide to more significant business results in a shorter period of time Results Through Relationships shows professionals how to establish break-through relationships with new prospects and their existing networks, including colleagues, bosses, customers, clients, vendors, and others. Many people assume that only new contacts will help them achieve their goals, but in reality, many breakthroughs happen within existing networks. This handy career guide focuses on the bottom-line behaviors that expedite trust, improve workplace performance, and increase profit. Author Joe Takash presents a nine-step process that anyone can master, and his formula proves that we're all in the relationship business first.

---

Dieser Download kann aus rechtlichen Gründen nur mit Rechnungsadresse in A, B, BG, CY, CZ, D, DK, EW, E, FIN, F, GR, HR, H, IRL, I, LT, L, LR, M, NL, PL, P, R, S, SLO, SK ausgeliefert werden.

Produktdetails

• Verlag: John Wiley & Sons
• Seitenzahl: 226
• Erscheinungstermin: 27. August 2008
• Englisch
• ISBN-13: 9780470399323
• Artikelnr.: 37292028

Autorenporträt

Joe Takash (LaGrange, IL)?is the president of Victory Consulting in?Chicago, IL. Since 1988, Joe has delivered more than 3,000 speaking programs throughout the country.?He has been interviewed by and has had articles published in nationally recognized publications such as Entrepreneur, Selling Power, Business 2.0, Career Builder and the AMA Newsletter. He has consulted with NBC News in Chicago and his weekly business column, "A Kick in the Attitude," runs in the syndicated Star Newspapers, reaching more than 150,000 readers in the Chicago area each week. Joe's client list includes Fortune 100?giants such as General Motors, American Express, Prudential and AIG. Other clients include industry leaders like Century 21, Sheraton Hotels and Resorts, Blue Cross Blue Shield, Turner Construction, and many more.

Inhaltsangabe

Foreword. Acknowledgments. Introduction: Get Right to the Bottom Line.
Putting a Hard Line on Soft Skills. Behaviors or Bust. Actions Get
Outcomes. Warning: The Higher You Go, the Bigger the Blindspots. Simplicity
Creates Sustainability. How People Behave and Why They Don't Change. How
This Book Will Help You. The Benefits Approach: Helping You Own Your
Results. Chapter One: Be a Partner, Not an Order Taker. Taking
Second-Class-Citizen Status for Granted. Ideal Partnerships. Starting Off
on the Right Foot. Kindfidence. Transitioning Relationships. Reality Check:
Is Resistance Coming from the Other Person . . . or from You? Rewards
Outweigh the Risks. Impact: What Partnership Means to You. Chapter Two:
Reveal Your Flaws without Fear. Turn a Missed Opportunity into a Made One.
It Takes Strength to Admit Vulnerability. A Potent Mixture. Tips and
Techniques: How to Reveal Your Flaws without Fear. Bridging the Distance.
Chapter Three: Offer Honest and Direct Feedback. The Argument for Feedback.
Tips and Techniques for Leveling with a Person of Influence.
Troubleshooting: When the Feedback Session Doesn't Go as You Planned.
Benefits: How Feedback Impacts Relationships. Getting Great Results.
Chapter Four: Relish Productive Confrontations. Disagree without Being
Disagreeable. But What If . . . . Productive Confrontation Steps. Do You
Want Witnesses? Dealing Directly with Difficult Issues. Chapter Five: Make
Gratitude a Habit. A Simple Thanks Will Do, and a Written Thanks May Do
Better. Dos and Don'ts. Modes of Expression. The Suck-Up Obstacle. What
Should I Express Appreciation About? Infusing Relationships with Trust,
Loyalty, and Goodwill. Chapter Six: Become an Exceptional Listener. Four
Sins of Bad Listeners. Practicing Silence and Other Listening Behaviors
That Work. Listen with the Selfless Attitude of a Saint. Are You Listening?
A Self-Audit. The Foxhole Principle: Why You Can Depend on the Best
Listeners. Chapter Seven: Get to Know the Complete Person. It's Not Enough
to Know the Names of Your Boss's Kids and His Golf Handicap. The Complete
Person Questionnaire. Getting Started: The Trick of Asking a
Boundary-Crossing Question. Are You Ready for Complete Relationships? It's
Quality, Not Quantity. Chapter Eight: Tell Yourself the Truth (and Get
Others to Help You). Types of Self-Deception. Results You Don't Want. How
to Start Telling Yourself the Truth. Leveling with Yourself. Chapter Nine:
Give More than People Expect. Giving Is an Attitude as Well as an Action.
Why We Fail to Give at the Office. Making Contributions That Count. How Do
You Know What to Contribute? Contribution Words and Deeds. Give from the
Heart as Well as from the Head. Chapter Ten: Maximize Your Return on
Relationships. Remind Yourself Why You Partner. A Relationship-Driven
World. Troubleshooting: How to Keep Partnering Relationships in Good Shape.
Don't Place Limits on Your Business Relationships. Reciprocity: The
Importance of Scratching Backs. There's Only so Much One Man (or Woman) Can
Do, but No Limit to What Two Can Accomplish. Index.