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  • Format: ePub

Organizations make thousands of automated, operational decisions every week-from targeted pricing of products to
determining which customers get automatic approval, from customizing website navigation and content to satisfying
regulatory mandates. How well they make these decisions drives their profitability, makes or breaks their reputation and
powers customer satisfaction.
How these decisions are made is one of a company's most important assets. All too often these decisions are not
explicitly managed, assessed or even visible to the company's business experts. Instead they
…mehr

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  • Größe: 43.82MB
Produktbeschreibung
Organizations make thousands of automated, operational decisions every week-from targeted pricing of products to

determining which customers get automatic approval, from customizing website navigation and content to satisfying

regulatory mandates. How well they make these decisions drives their profitability, makes or breaks their reputation and

powers customer satisfaction.

How these decisions are made is one of a company's most important assets. All too often these decisions are not

explicitly managed, assessed or even visible to the company's business experts. Instead they are buried in the

company's software code and policy manuals, where they are hidden from view and may even be contradictory. Decision

modeling gives you the power to change this, to make your organization's decisions transparent, agile and scalable.


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Autorenporträt
James Taylor first came up with the phrase "Decision Management" in 2002. He has been focusing on the approach and the supporting technology stack for nearly 25 years and he is almost certainly the best-known proponent of the approach. While working at FICO he wrote a book on the topic with Neil Raden. Since then he has written Decision Management Systems: A Practical Guide to Using Business Rules and Predictive Analytics (IBM Press, 2012) and Digital Decisioning: Using Decision Management to Deliver Business Impact from Artificial Intelligence (JTonEDM Press, 2019), dozens of articles and white papers and several book chapters expanding and developing the core concepts. One of the original submitters of the Decision Model and Notation standard, he has been using decision modeling on client projects since 2011. He has designed and written effective development methodologies and developed several modeling tools, including one based on DMN - DecisionsFirst Modeler. As the founder of Decision Management Solutions, he works with clients to help them implement Decision Management and Decision Modeling so they can create more agile systems, operationalize their machine learning investments and successfully adopt AI.