Susan Reynolds

Prescription for Lasting Success (eBook, ePUB)

Leadership Strategies to Diagnose Problems and Transform Your Organization

• Format: ePub

Produktbeschreibung

Transform your team during crises and establish an enthusiastic and strategic culture In an approach similar to the way a doctor reads a chart and runs tests to diagnosis an illness, Prescription for Lasting Success offers a practical system for solving problems in an organization. Leaders can get back on track and increase their effectiveness in spite of significant change. Readers learn to diagnose the 4 Ps: purpose, passion, planning, and people. Using the 4 Ps model, the book gives practical suggestions to help teams, businesses, and associations increase their effectiveness and help organizations transform into dynamic, profitable entities. * Particular focus is given to finding ways to incorporate purpose and ignite passion into the workplace, and remove obstacles to peak performance * Addresses how the model can be used to achieve peak performance in the workplace and maintain it over an extended period of time * Dr. Susan Reynolds is President and CEO of The Institute for Medical Leadership. A former emergency physician, emergency medical center CEO, and White House health care advisor, Dr. Reynolds is the creator and Program Director for the highly acclaimed Chief of Staff Boot Camps Get the right prescription for your organization's issues and help them thrive, even in times of great challenge.

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Produktdetails

• Verlag: John Wiley & Sons
• Seitenzahl: 224
• Erscheinungstermin: 18. Juli 2012
• Englisch
• ISBN-13: 9781118283103
• Artikelnr.: 37346281

Autorenporträt

SUSAN F. REYNOLDS, MD, Phd, is the President and CEO of The Institute for Medical Leadership®, which for over twelve years has been conducting organizational assessments, leadership development seminars, executive and physician coaching, and strategic planning retreats for numerous organizations. A former emergency physician, emergency medical center CEO, and White House healthcare advisor, Dr. Reynolds is the creator and Program Director for the highly acclaimed Chief of Staff Boot Camp®. She is also a keynote speaker and consultant for businesses and Fortune 500 companies, as well as hospitals, health systems and medical society CEOs, and physician leaders.

Inhaltsangabe

Acknowledgments xi Introduction 1 Looking Beyond the Chief Complaint 5 What
is Success? 8 PART ONE The Diagnosis from Outside-In: Assessing Your
Organization 11 CHAPTER 1 Introducing the 4-Ps Model for Strategic
Transformation 13 Defining the 4 Ps of Organizational Transformation 14
Building a Dynamic Organization 17 Diagnosing Organizations from Outside-In
17 Looking Within an Organization 19 The 4 Ps for Organizational
Transformation 20 The Success of Apple 23 Diagnosing and Treating 25
CHAPTER 2 The 4 Ps and Effective Leadership: Assessing Your Leadership
Style 27 Defining the Four Aspects of Personal Health 28 Leadership and
Health 29 CHAPTER 3 The 4 Ps and Organizational Transformation: Assessing
Your Organization 35 Look Beyond the Chief Complaint 38 Lasting Success 40
PART TWO The Treatment from Inside Out: Transforming Your Organization 43
CHAPTER 4 Realigning Your Organization's Purpose and Core Values 45 Core
Purpose: The Mission Statement 46 The Netflix Story: Changing Its Core
Purpose 48 Core Values 50 Core Values Gone Awry: The Wall Street Debacle 51
Core Values as Guideposts for Success: The Story of Zappos 52 Evolving
Missions: Assessing Your Market 53 Personal Mission Statements 55 Changes
in the Healthcare Industry 56 CHAPTER 5 Restoring Passion in the Workplace
61 The Effect of a Positive Attitude 62 The Effect of Negative Emotions 64
The Biochemistry of Emotion 65 Releasing Negative Emotions 66 Dealing with
Boredom 66 Resolving Anger 68 Dispelling Fear 69 Recognizing Burnout 72 The
Power of Positive Emotions 72 The Power of Caring 75 Passion in the
Workplace 75 CHAPTER 6 Creating and Communicating a Compelling
Organizational Vision 79 The Importance of Vision in an Organization 81
Where Does Vision Come From? 83 Creating an Organizational Vision 85 Guided
Imagery Exercise 86 Vision and Creative Problem Solving: Improving Patient
Satisfaction in the Emergency Department 89 Communicating and Creating
Buy-In to Your Vision 90 Connecting with Your Audience 90 Listening 91
Building Rapport 94 Neuro-Linguistic Programming (NLP) 96 Are You Visual,
Auditory, or Kinesthetic? 98 NLP Mismatch 100 Leading with Vision: The
Story of Meriter Medical Group 101 CHAPTER 7 Developing a Strategic Plan
for Organizational Transformation 105 Internal and External Organizational
Analysis 106 Goal Setting 107 TheWorking-Backwards Process 108 Developing
Three to Five Specific Organizational Goals 109 Developing Two to Four
Specific Objectives for Each Goal 110 Time: Create a Timeline for Each Step
110 Talent: Build Your Team 115 Treasure: DetermineWhat Resources You Need
115 Do a Reality Check 116 Prioritizing Goals and Objectives 116 Remain
Open to New Opportunities 117 Telling Others about Your Goals--AWord of
Caution 118 Create a Feedback Loop to Assess Your Progress on a Quarterly
Basis, and Adjust Your Plan Accordingly 119 Reward Your Team for Reaching
Milestones 119 Personal Strategic Planning 120 CHAPTER 8 Developing People,
Transforming Your Culture 123 The Value of the Right Human Capital 124
Motivating Others 126 Coaching to Improve Performance 127 Mentoring
Generation Y 130 Building an Effective Team 132 Invest in People 135 The
Power of Rewards 136 Physical Assets 137 CHAPTER 9 Making Success Last: The
5th P, Perseverance 141 The 5th P: Perseverance 142 Elements of
Perseverance 145 The Importance of Renewal 147 Building versus Maintaining
149 The Time Frame Challenge 150 Perseverance in Business 150 Assessing
Perseverance 152 Personal Perseverance Scale 153 Organizational
Perseverance Scale 153 Improving Commitment 153 Improving Focus 154
Improving Endurance 154 Improving Renewal 155 CHAPTER 10 The Final
Prescription: A Strategic Transformation Summit 157 Putting All 5 Ps
Together 158 Pre-Summit Preparation 159 Step 1: Choose the Right People to
Participate in the Summit 159 Step 2: Do an Environmental Scan 159 Step 3:
Do a SWOT Analysis. Identify Key Issues that Need to be Addressed 160 Step
4: Complete an Organizational Health Assessment 160 The 5 Ps Summit 161
Introduction: Give an Overview of the 5 Ps Process 161 The 1st P: Purpose
and Core Values 161 The 2nd P: Passion 162 The 3rd P: Planning--Part 1:
Vision 163 The 3rd P: Planning--Part 2: Setting Goals and Objectives 164
The 4th P: People and Physical Assets 165 The 5th P: Perseverance 167 An
Organization in Transformation: The California Medical Association 169
Transforming Your Organization 172 APPENDIX A Personal Health Assessment
175 Personal Health Assessment 176 Person: Physical Health 176 Planning:
Mental Health 177 Passion: Emotional Health 178 Purpose: Spiritual Health
179 Total Health Assessment Score 180 Interpretation of Scores 180 Person:
Physical Health 180 Planning: Mental Health 181 Passion: Emotional Health
181 Purpose: Spiritual Health 182 Total Health 183 APPENDIX B
Organizational Health Assessment 185 Organizational Health Assessment 186
People and Physical Assets 186 Planning 187 Passion 188 Purpose 189 Total
Organizational Health Assessment Score 190 Interpretation of Scores 190
People and Physical Assets 190 Planning 191 Passion 191 Purpose 192 Total
Organizational Health 193 Notes 195 About the Author 203 Index 205