Richard Harper, David Randall, Mark Rouncefield

Organisational Change and Retail Finance (eBook, ePUB)

An Ethnographic Perspective

• Format: ePub

Produktbeschreibung

This book will be of interest to all international researchers concerned with organizational and technological change, as well as managers of organizational development.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 200
• Erscheinungstermin: 12. Oktober 2012
• Englisch
• ISBN-13: 9781134631995
• Artikelnr.: 38248948

Autorenporträt

Richard Harper is Director of the Digital World Research Centre, University of Surrey.,
Dave Randall is Senior Lecturer at the Department of Sociology, Manchester Metropolitan University.,
Mark Rouncefield is Research Fellow at the Computing Department, Lancaster University. The authors have published widely in the various disciplines associated with organisational life and technology design, and have built a considerable reputation for bringing new sociological insights into the organisational-change literature.

Inhaltsangabe

Chapter 1 Introduction
Part 1 Organisational studies and empirical description
Chapter 3 Approaches to the management of change
Chapter 4 Ethnography and change
Part 2 Taking customers seriously
Chapter 6 The virtual customer
Chapter 7 Taking technology seriously
Chapter 8 Conclusion