Hans de Bruijn

Managing Performance in the Public Sector (eBook, ePUB)

• Format: ePub

Produktbeschreibung

Topical and taking a bold stance in the contentious debate surrounding performance in the public sector, this new edition shows readers how performance thinking has a substantial impact on the management of public organizations.

Thoroughly revised and updated, this highly successful text, written by an experienced academic and practitioner is packed full with a wealth of new features. These include:

• more examples and cases, from a variety of different sectors, including, hospitals, courts, school and universities
• a whole new chapter on the dynamics of performance management; answering the questions a " how do PM systems evolve? Which effects will dominate in the long run?
• many extra recommendations for making PM attractive for managers.

An informed and up-to-date analysis of this subject, this is an essential text for all those studying, both at undergraduate and postgraduate level, performance management in the public sector.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 128
• Erscheinungstermin: 12. März 2007
• Englisch
• ISBN-13: 9781134141852
• Artikelnr.: 38260389

Autorenporträt

Hans de Bruijn

Inhaltsangabe

Part 1: 1. An Introduction to Performance Measurement 2. The Perverse
Effects of Performance Measurement 3. The Dynamics of Performance
Measurement: Five Laws Part 2: 4. Design Principles for Performance
Measurement 5. Trust and Interaction 6. Content and Variety 7. Dynamics:
Towards Lively Performance Measurement Part 3: 8. Conclusions and Three
Paradoxes