Yu-Che Chen

Managing Digital Governance (eBook, PDF)

Issues, Challenges, and Solutions

• Format: PDF

Produktbeschreibung

This book provides public managers with an integrated conceptual framework for making informed electronic governance decisions. The book focuses on the core issues that public administrators face when using information and communication technologies (ICTs) to produce and deliver public service and to facilitate democratic governance. The issues include digital inclusion (digital divide), telecommunication infrastructure, information and service integration, ICT service management, ICT management capacity building, digital privacy and security, virtual transparency and accountability, and online civic engagement.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 250
• Erscheinungstermin: 20. Juli 2017
• Englisch
• ISBN-13: 9781439890936
• Artikelnr.: 48840288

Autorenporträt

Yu-Che Chen is Director of the Global Digital Governance Lab and Associate Professor of Digital Governance in the School of Public Administration, College of Public Affairs and Community Service at the University of Nebraska Omaha, USA.

Inhaltsangabe

Chapter One: Introduction: The Rise of Digital Governance
Chapter Two: A Framework for Managing Digital Governance
Chapter Three: Digital Divide, Digital Inclusion, and Digital Opportunities
Chapter Four: Open Government in the Era of Digital Governance
Chapter Five: Citizen-centric Digital Governance
Chapter Six: Information and Knowledge Management for Digital Governance
Chapter Seven: Digital Privacy and Digital Security Management
Chapter Eight: Management of ICT Performance for Digital Governance
Chapter Nine: Building Management Capacity for Digital Governance
Chapter Ten: Conclusion, Trends, and Strategies of Digital Governance