David Hoyle

ISO 9000 Quality Systems Handbook-updated for the ISO 9001: 2015 standard (eBook, PDF)

Increasing the Quality of an Organization's Outputs

• Format: PDF

Produktbeschreibung

Packed with insights into how the standard has been used, misused and misunderstood, ISO 9000 Quality Systems Handbook will help you to decide if ISO 9001 certification is right for your company and gently guide you through the terminology, requirements and implementation of practices to enhance performance.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 892
• Erscheinungstermin: 6. Juli 2017
• Englisch
• ISBN-13: 9781317282280
• Artikelnr.: 48799771

Autorenporträt

David Hoyle as a manager, consultant, author and mentor has been helping individuals and organizations across the world understand and apply ISO 9001 effectively since its inception in 1987. He has held senior positions in quality management with British Aerospace and Ferranti International and worked with such companies as General Motors, the UK Civil Aviation Authority and Bell Atlantic on their quality improvement programmes. Although neither a member of ISO nor BSI technical committees, he has been a member of the CQI for over 40 years and through his work with them built a network of like-minded professionals including members of ISO and BSI technical committees, which gave him privileged access to many reports, presentations and early drafts and thus gained an insight into the thinking behind ISO 9001:2015.