Chris Edger

International Multi-Unit Leadership (eBook, PDF)

Developing Local Leaders in International Multi-Site Operations

• Format: PDF

Produktbeschreibung

Replete with international case studies, International Multi-Unit Leadership looks at 'leading from the middle' in international service-based subsidiaries. The book captures the zeitgeist of internationalizing hospitality, retail, service and leisure organizations facing challenges in relation to technology spread, divergent national cultures and emergent local competition. It addresses the conundrum that most regional, area and district managers face, generating commitment amongst unit managers and team members, whilst coping with their firm's country of origin-based agendas. Multi-unit leaders (MULs) and directors are expected to expedite competing and contradictory functions and in subsidiary-based international situations, complexity and ambiguity escalate due to 'distance decay' and the level of internal and external contextual turbulence. The author examines how high-performance MULs manage paradox and ambiguity in an international context and how organizations can deliver local effectiveness within a strategic framework determined by a policy-making centre hundreds or thousands of miles away.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 240
• Erscheinungstermin: 22. April 2016
• Englisch
• ISBN-13: 9781317113928
• Artikelnr.: 49366323

Autorenporträt

Professor Chris Edger, the author of Effective Multi-Unit Leadership (Gower, 2012), holds the chair of Multi-Unit Leadership at Birmingham City Business School, Birmingham City University, UK and teaches at Warwick Business School where he has received numerous teaching awards. Chris has over twenty years of senior leisure and retail multi-unit operations, sales and support expertise working for domestic and internationally-owned multi-site companies. In 2010 he won the Personnel Today 'HR Impact of the Year' Award in his capacity as Group HR, Service and Productivity Director at the UK's largest casual dining group, Mitchells and Butlers. He has a PhD from Warwick Business School (ESRC Award), MBA and DMS from Nottingham Business School and an MSc (econ) with distinction from the London School of Economics.

Inhaltsangabe

Introduction
Internationalisation performance factors
Activities and issues
Ensuring control
Generating commitment
Implementing change
Characteristics and development
Conclusion
Bibliography
Index.