1 Introduction.- 2 A historical path of the systems.- 3 Literature review concerning the comparison of the systems.- 4 Research methodology.- 5 Japanese Total Quality Control.- 6 Total Quality Management.- 7 Deming's System of Profound Knowledge.- 8 Business Process Reengineering.- 9 Lean Thinking.- 10 Six Sigma.- 11 Discussion and comparison about the common characteristics of the systems.- 12 Lessons learned from the comparison and discussion.- 13 Conclusions.- 14 Agenda for future research.
1 Introduction.- 2 A historical path of the systems.- 3 Literature review concerning the comparison of the systems.- 4 Research methodology.- 5 Japanese Total Quality Control.- 6 Total Quality Management.- 7 Deming's System of Profound Knowledge.- 8 Business Process Reengineering.- 9 Lean Thinking.- 10 Six Sigma.- 11 Discussion and comparison about the common characteristics of the systems.- 12 Lessons learned from the comparison and discussion.- 13 Conclusions.- 14 Agenda for future research.
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