Paul Cafaro

Freedom Within a Framework (eBook, ePUB)

Hearing the Voice of the Customer on the Factory Floor

• Format: ePub

Produktbeschreibung

This book shows you how to harmonize three business functions to address customer needs by using a novel approach that combines Design for Six Sigma (DFSS) and Continuous Improvement tools.

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Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 156
• Erscheinungstermin: 12. März 2020
• Englisch
• ISBN-13: 9780429662997
• Artikelnr.: 58945219

Autorenporträt

Paul is the Global R&D Director of Strategic Continuous Improvement for The Sherwin-Williams Company. He is responsible for achieving world class Innovation Excellence by bridging the commercial needs of the business and customer's end use. Prior to joining Sherwin-Williams, Paul held several operations and leadership positions with increasing responsibility for Dow Chemical and Tyco International.

Paul earned his Chemical Engineering Degree from Illinois Institute of Technology in Chicago, IL, and has completed post graduate studies at University of Wisconsin, Madison and Massachusetts Institute of Technology. Additionally, Paul is a Certified Master Black Belt, and has been invited to speak at several international conferences and manufacturing summits.