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  • Format: ePub

This new title looks at Good Practices as described in the ITIL V3 upgrade. Focusing on the Lifecycle approach, this new publication covers, the following steps in detail: Service Strategy Service Design Service Operation Service Transition Continual Service Improvement French, Spanish, German, Italian and English also available. Japanese Spring 2009

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Produktbeschreibung
This new title looks at Good Practices as described in the ITIL V3 upgrade. Focusing on the Lifecycle approach, this new publication covers, the following steps in detail: Service Strategy Service Design Service Operation Service Transition Continual Service Improvement French, Spanish, German, Italian and English also available. Japanese Spring 2009

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