Forces of Change (eBook, PDF)

New Strategies for the Evolving Health Care Marketplace
Redaktion: Shore, David A.

• Format: PDF

Produktbeschreibung

American health care has made great strides in the past hundred years. Life expectancy has increased dramatically and advances in medicine and treatments have eradicated many life-threatening diseases. However, in today's health care arena there is divergence between our health needs, the structure of our health care system, and how health care is delivered and funded. In Forces of Change, David A. Shore has collected the leading thinking from experts in the field on how our health care system can benefit from important lessons from other industries and effect transformational change that truly serves all stakeholders well. Contributors include Max Caldwell of Towers Watson; Michael J. Dowling of North Shore-Long Island Jewish Medical Health System; John P. Glaser of Siemens Healthcare; Ashish K. Jha of the Harvard School of Public Health; Eric D. Kupferberg of Northeastern University; Lucian Leape of the Harvard School of Public Health; Jeff Margolis of the TriZetto Group, Inc.; and David Shoultz of Philips Electronics.

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Produktdetails

• Verlag: John Wiley & Sons
• Seitenzahl: 288
• Erscheinungstermin: 20. Juni 2012
• Englisch
• ISBN-13: 9781118223710
• Artikelnr.: 37346714

Autorenporträt

David A. Shore, PhD, is the founder and director of the Harvard School of Public Health's Forces of Change Program, Trust Initiative, and Project Management in Health Care programs.

Inhaltsangabe

Editor's Preface vii David A. Shore, Harvard School of Public Health
Acknowledgments xiii The Editor xv The Contributors xvii Part One: Can We
Get Better? 1 1 Framing the Forces of Change 3 David A. Shore 2 The Market
Dynamics of Health Care 21 Eric D. Kupferberg, Northeastern University,
Harvard School of Public Health 3 Transformational Leadership: The Key to
Success 35 Michael J. Dowling, North Shore-LIJ Health System, Harvard
School of Public Health Part Two: The Elements of Change 49 4 Employee
Engagement and the Transformation of the Health Care Industry 51 Max
Caldwell, Towers Watson 5 Patient Safety in the Era of Health Care Reform
67 Lucian Leape, Harvard School of Public Health 6 Health Care Reform and
Technological Innovation 85 David Shoultz, Philips Electronics 7 Health
Care IT: A Critical Enabler for Health Care Transformation 101 John P.
Glaser, Siemens Healthcare 8 Health Care IT: A Reality Check 115 Ashish K.
Jha, Harvard School of Public Health 9 A Systematic Solution: Integrated
Health Care Management 129 Jeff Margolis, The TriZetto Group Part Three:
Reshaping the Organization 147 10 Stakeholder Interactions: Can We
Transform Bad Behavior? 149 Eric D. Kupferberg 11 The Trust Prescription:
How Health Care Organizations Can Win the Confidence and Compliance of
Their Key Stakeholders 169 David A. Shore 12 A Winning Brand: Leveraging
the Power of Intangible Assets 191 David A. Shore 13 Implementing Health
Care Change through Projects 211 David A. Shore Endnotes 229 Index 253