"The right questions to the right person, in the right place, at the right time…" One of the most important prerequisites for a successful IT software project and the right software solution is to conduct an effective business analysis. Good business analysis is only possible with the right questions. I wrote the "What Should You Ask? Eliciting Requirements for Software Solutions" as a supportive reference for conducting successful business analysis studies. The book covers the entire process of business analysis, with over 2000 sample questions in four categories comprising application lifecycle management, business analysis process, product, and non-functional dimensions. It also includes over 300 samples of business analysis information, 25 checklists, and 22 exercises not only for the analysts at the beginning of their careers but also for the experienced ones. What you'll learn:
4-Five Ws and How
5-Asking Questions
The 4 Dimensions of Business Analysis
Application Lifecycle Management Dimension
Pre-Project Works
New Solution Development
Existing Solution Implementation
Software Maintenance
Analyzing Current State and Business Need
Defining Future State, Business Value, and Gap Analysis
Dealing with Uncertainty
Stakeholders
Transition
Business Analysis Process Dimension
Planning
Elicitation
Business Analysis Information Management
Collaboration
Requirements Analysis and Conceptual Design Definition
Scope and Change Management
Business Analysis Process Improvement
Product Dimension
User - User Role
Functional Requirements and Functionality
User Interface
Business Objects and Data Structure
Reporting and Data Analytics
Non-Functional Requirements Dimension
Functional Suitability
Performance Efficiency
Compatibility
Usability
Reliability
Security
Maintainability
Portability
Who should read this book? The primary audience for this book is anyone who performs analysis tasks in software solutions, regardless of what the business card says. The following audiences will benefit most from this book:
Analysts
Systems Analysts
Systems Engineers
Business Analysts
Process Analysts
Web Designers
User Experience Designers
Developers
Test Experts
Project Manager
Demand Managers
Service Managers
Consultants
Solution Developers
Product Managers
Scrum Masters
Apart from those, other positions such as key users, operational support staff, and process owners in business units, can also benefit from this book if they are to contribute to software solutions. Although the book is primarily written for beginners in business analysis, experienced analysts will also benefit from it, as it offers different perspectives.
What this book is not:
This book is not a book on business analysis processes and activities. It does not explain in detail how to do business analysis, what techniques to use, and what the concepts mean. It is not a book about any particular industry (finance, manufacturing, retail, etc.). Finally, this book comprises sample questions that the analyst can use in the business analysis process. It does not contain questions to prepare for certification of business analysis.
4-Five Ws and How
5-Asking Questions
The 4 Dimensions of Business Analysis
Application Lifecycle Management Dimension
Pre-Project Works
New Solution Development
Existing Solution Implementation
Software Maintenance
Analyzing Current State and Business Need
Defining Future State, Business Value, and Gap Analysis
Dealing with Uncertainty
Stakeholders
Transition
Business Analysis Process Dimension
Planning
Elicitation
Business Analysis Information Management
Collaboration
Requirements Analysis and Conceptual Design Definition
Scope and Change Management
Business Analysis Process Improvement
Product Dimension
User - User Role
Functional Requirements and Functionality
User Interface
Business Objects and Data Structure
Reporting and Data Analytics
Non-Functional Requirements Dimension
Functional Suitability
Performance Efficiency
Compatibility
Usability
Reliability
Security
Maintainability
Portability
Who should read this book? The primary audience for this book is anyone who performs analysis tasks in software solutions, regardless of what the business card says. The following audiences will benefit most from this book:
Analysts
Systems Analysts
Systems Engineers
Business Analysts
Process Analysts
Web Designers
User Experience Designers
Developers
Test Experts
Project Manager
Demand Managers
Service Managers
Consultants
Solution Developers
Product Managers
Scrum Masters
Apart from those, other positions such as key users, operational support staff, and process owners in business units, can also benefit from this book if they are to contribute to software solutions. Although the book is primarily written for beginners in business analysis, experienced analysts will also benefit from it, as it offers different perspectives.
What this book is not:
This book is not a book on business analysis processes and activities. It does not explain in detail how to do business analysis, what techniques to use, and what the concepts mean. It is not a book about any particular industry (finance, manufacturing, retail, etc.). Finally, this book comprises sample questions that the analyst can use in the business analysis process. It does not contain questions to prepare for certification of business analysis.
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