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  • Format: ePub

Developing a comprehensive training plan and program is probably one of the most challenging things a club will do, but the one-time effort and cost is well worthwhile. Over the long haul, the effort put into developing the professionalism of staff and improving the quality of service will have far reaching positive effects on member satisfaction and the club's bottom line.

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Produktbeschreibung
Developing a comprehensive training plan and program is probably one of the most challenging things a club will do, but the one-time effort and cost is well worthwhile. Over the long haul, the effort put into developing the professionalism of staff and improving the quality of service will have far reaching positive effects on member satisfaction and the club's bottom line.

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