Sharon Penfold

Change Management for Information Services (eBook, PDF)

• Format: PDF

Produktbeschreibung

Frontmatter -- The author -- Introduction to the series -- Contents -- List of figures -- Introduction -- Chapter One. Status report: the information profession -- Chapter Two. Status report: the Information Age -- Chapter Three. Status report: knowledge management -- Chapter Four. Status report: summary -- Chapter Five. Implications for the information profession -- Chapter Six. Change management theory -- Chapter Seven. Managing change: information services framework -- Chapter Eight. Where next? -- Chapter Nine. Real-world examples -- Appendix A. SLA Competencies Extract from the full report -- Appendix ?. Recommended reading -- Appendix C. References and bibliography -- Index

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Produktdetails

• Verlag: Walter de Gruyter
• Seitenzahl: 221
• Erscheinungstermin: 7. Februar 2013
• Englisch
• ISBN-13: 9783110968361
• Artikelnr.: 53147717

Inhaltsangabe

Frontmatter -- The author -- Introduction to the series -- Contents -- List of figures -- Introduction -- Chapter One. Status report: the information profession -- Chapter Two. Status report: the Information Age -- Chapter Three. Status report: knowledge management -- Chapter Four. Status report: summary -- Chapter Five. Implications for the information profession -- Chapter Six. Change management theory -- Chapter Seven. Managing change: information services framework -- Chapter Eight. Where next? -- Chapter Nine. Real-world examples -- Appendix A. SLA Competencies Extract from the full report -- Appendix ?. Recommended reading -- Appendix C. References and bibliography -- Index