T. Conti

Building Total Quality (eBook, PDF)

A guide for management

• Format: PDF

Produktbeschreibung

Building Total Quality is an essential reference to all those involved in the construction of a total quality organisation

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Produktdetails

• Verlag: Springer Netherlands
• Seitenzahl: 303
• Erscheinungstermin: 6. Dezember 2012
• Englisch
• ISBN-13: 9789401115469
• Artikelnr.: 44177812

Inhaltsangabe

1 Quality today.- 2 The total quality model.- 3 The model at work: improvement planning.- 4 Improvement implementation and process management.- 5 Learning to cope with change and continuous improvement: the education process.- 6 The economics of quality.- 7 Assessing company quality: self-assessment, certification and quality awards.- References.

Rezensionen

It offers ideas for quality improvement that no management can afford to neglect if it is serious about success. - Quality World; ... a useful contribution to the further development of quality as a business performance improvement process. - Planning Production and Control; I recommend this book for series reading by curious people trying to build and maintain TQM within their company - Manufacturing Engineer