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There is increasing recognition within the NHS that quality improvement methodologies such as Lean, Six Sigma, Theory of Constraints and Experienced Based Co-design can significantly improve patient flow, patient pathways and clinical and administrative processes that lead to better quality outcomes and experiences for patients. Financial savings and improved use of scarce resources can be additional benefits. Given the pressures on the NHS in terms of shrinking funding, ageing demographics, technology and increasing patient demand, we believe that helping those on the front line understand…mehr

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Produktbeschreibung
There is increasing recognition within the NHS that quality improvement methodologies such as Lean, Six Sigma, Theory of Constraints and Experienced Based Co-design can significantly improve patient flow, patient pathways and clinical and administrative processes that lead to better quality outcomes and experiences for patients. Financial savings and improved use of scarce resources can be additional benefits. Given the pressures on the NHS in terms of shrinking funding, ageing demographics, technology and increasing patient demand, we believe that helping those on the front line understand how to use QI methodologies well is vital. This book does not seek to add to the sizeable literature on specific methods and toolkits. Instead It argues that success comes only through paying attention to and integrating QI toolkits and methods with the contextual, relational and personal leadership domains.

Beyond the Toolkit shares powerful, real-life stories told in the main by the NHS leaders who have been Fellows on GenerationQ. In sharing their stories the book answers some of the many questions Leaders often have when wanting to introduce and benefit from QI methods.


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Autorenporträt
Brian is Academic Director and Discipline Lead for OD and Change at Ashridge Executive Education, part of the Hult International Business School. He co-leads GenerationQ, a Masters level development programme in Leading for Quality Improvement, open to senior people working in health, social care and health charities. He began his career in general management and strategy development and moved into consulting and education 10 years ago. He works across public and private sectors with clients in Europe, the US, and Asia. Brian has a first degree in English literature from London University, and a Masters degree in Organisational Change from Ashridge. Janet has been involved with GenerationQ, The Ashridge Masters in Leadership (Quality Improvement) since the outset of the programme in 2009. Through personal choice most of her professional work is now with the health and Life Sciences sectors in the UK. Janet directs her own consulting organization but has previously worked with Ashridge Executive Education for over 20 years. Her interest is where leadership connects with strategy, culture and change. Over the years, Janet has worked with many organizations in both the public and private sector. Janet holds Masters Degrees in Natural Sciences and Chemical Engineering from Cambridge and the Ashridge Masters in Organization Consulting. Liz is Associate Professor of Change and Leadership at Hult International, formerly Ashridge Business School. She co-leads GenerationQ, a masters level development programme in Leading for Quality Improvement, open to senior people working in health, social care and health charities. She has over twenty years coaching and consulting to public and private sector clients in the US, Europe and Asia. Liz has a first class honours degree in Psychology and Philosophy from Durham University, a Masters degree in Executive Coaching, from Ashridge and a Masters and a PhD in Organizational Psychology from Birkbeck College, University of London.