John Tschohl

AChieving Excellence Through Customer Service (eBook, ePUB)

Übersetzer: Evstigneeva, Irina

• Format: ePub

Produktbeschreibung

In a world dominated by the consumer and less and less important what product or service a company produces, where firms in the market compete for the best people, the best technology and the best design, better service becomes a key competitive advantage. This book is about how to motivate employees to provide the highest level of service, which will increase the profitability of the company, increase market share, win customer loyalty.

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Produktdetails

• Verlag: Alpina Publisher
• Seitenzahl: 347
• Erscheinungstermin: 3. Mai 2023
• Russisch
• ISBN-13: 9785961426090
• Artikelnr.: 67887340