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From the author of "Seamless Government", this hands-on workbook helps public sector managers and teams put reform ideas into action and gives them the hands-on tools for redesigning work processes to make them more efficient, effective, and responsive. The book includes worksheets for each part of the process, brainstorming tools for unleashing creativity and overcoming obstacles, and examples of successful reform projects.

Produktbeschreibung
From the author of "Seamless Government", this hands-on workbook helps public sector managers and teams put reform ideas into action and gives them the hands-on tools for redesigning work processes to make them more efficient, effective, and responsive. The book includes worksheets for each part of the process, brainstorming tools for unleashing creativity and overcoming obstacles, and examples of successful reform projects.
Autorenporträt
Russell M. Linden has been teaching, consulting with, and writing about leaders since 1985. His main areas of expertise include the human side of change, collaboration, crisis leadership, strategic thinking, and resilience. His clients include major federal government agencies, nonprofits in the United States and Israel, state and local agencies, and elected officials. His most recent book is Leading across Boundaries (2010).