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Step into the captivating narrative of "When They Walk Through the Door," a memoir that unfolds the remarkable life journey of William Louis Wood Evans. Set against the backdrop of a warm summer's day in a Pimlico mews house office, this compelling story takes readers on a journey spanning seven decades, navigating through the streets of Tulse Hill to global headquarters in Farmington, Connecticut, Singapore, Japan, Brighton, and Portugal. William, a seasoned businessman with a keen sense of humor and a love for The Rolling Stones, shares his experiences from humble beginnings to becoming a doyen of vertical transportation. Born in 1948 to Welsh and Portsmouth heritage, William reflects on his early life, growing up essentially as a single child and the challenges he faced after his parents' departure. The book delves into the resilience and determination forged during William's early days, emphasizing the lessons learned through adversity and the opportunities that arise from it. From working seven days a week for seven years to save for his first apartment to the pivotal moments at Otis, the company he dedicated over 35 years to, readers witness the evolution of a man who found inspiration in unexpected places. The narrative is interwoven with anecdotes from William's career, offering valuable insights into business, management, and personal growth. As the world grapples with new fears, including emerging AI, climate change, and geopolitical challenges, William's clear London voice narrates a story that transcends time, offering timeless wisdom. "When They Walk Through the Door" is not just a memoir; it's a reflection on the charismatic individuals who left an indelible mark on William's life. The book introduces readers to these characters, each possessing a unique charm that William defines as charisma. The common thread? Confidence. As William shares his encounters with mentors and colleagues, he weaves a tapestry of lessons on resilience, confidence, and the power of asking questions. This memoir is more than a recounting of personal experiences; it's a guide for those who, like William, have not had the privilege of a formal education. The structure of the book follows themes and catchphrases associated with the charismatic individuals who walked through the door of William's life. From the importance of first impressions to the power of asking questions, each chapter offers practical lessons for readers seeking inspiration and guidance. Join William Louis Wood Evans on a journey through his extraordinary life, filled with business insights, personal anecdotes, and the wisdom gained from encounters with charismatic individuals. "When They Walk Through the Door" is a testament to the power of resilience, adaptability, and the charisma that shapes our lives.