This is a hands-on introductory resource for effectively serving as a corporate Web host. Shows how to implement the essential technology--running servers, operating software, network resources, and database-management applications--needed to offer customers high-quality service.
This is a hands-on introductory resource for effectively serving as a corporate Web host. Shows how to implement the essential technology--running servers, operating software, network resources, and database-management applications--needed to offer customers high-quality service.
Carl H. Burnham is a Web developer and hosting consultant with more than 15 years of information technology experience in the public/private sectors. He has specialized in analyzing Internet-related trends and technologies since 1995, is a former a Senior Network Administrator with webMD.
Inhaltsangabe
Part I: Starting a Web Hosting Business 1 The Changing World of Web Hosting 2 Types of Web Hosting Plans 3 Selecting a Platform and Web Server Part II: Marketing 4 Web Presentation and Design Strategies 5 Additional Marketing Strategies Part III: Customer Service 6 Ensuring Quality Customer Service 7 How To Gauge Customer Satisfaction Part IV: Web Hosting Services 8 Deciding on a Standard Range of Services 9 Providing Server-side Functionality Part V: Infrastructure and Security Considerations 10 Issues in Networking Infrastructure 11 Securing Your Infrastructure 12 Using Network Monitoring Tools 13 Enhancing Network Performance 14 Developing Partnerships and Outsourcing Services Part VI: Advanced Hosting Markets 15 Growing Your Web Hosting Business 16 Emerging Markets A Web Hosting Scripting Resources B Application Server Resources C Network Monitoring Resources D Introduction to Networking E Internet Standard Specifications
Part I: Starting a Web Hosting Business 1 The Changing World of Web Hosting 2 Types of Web Hosting Plans 3 Selecting a Platform and Web Server Part II: Marketing 4 Web Presentation and Design Strategies 5 Additional Marketing Strategies Part III: Customer Service 6 Ensuring Quality Customer Service 7 How To Gauge Customer Satisfaction Part IV: Web Hosting Services 8 Deciding on a Standard Range of Services 9 Providing Server-side Functionality Part V: Infrastructure and Security Considerations 10 Issues in Networking Infrastructure 11 Securing Your Infrastructure 12 Using Network Monitoring Tools 13 Enhancing Network Performance 14 Developing Partnerships and Outsourcing Services Part VI: Advanced Hosting Markets 15 Growing Your Web Hosting Business 16 Emerging Markets A Web Hosting Scripting Resources B Application Server Resources C Network Monitoring Resources D Introduction to Networking E Internet Standard Specifications
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