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Originally published by Stevenson, Inc., this practical resource features a variety of procedures for working with and managing volunteers in hospitals and other health-related organizations. It is rich with ideas for general and targeted recruitment, screening and placement, training and education, nurturing volunteers, appreciation and recognition, evaluating and improving volunteer programs, and more. Additional topics covered include: * Volunteer guidelines * Prospective volunteers * Volunteer assessment * Supplemental training * Placement questionnaires * Online resources * Internships * Volunteer awards * Volunteer reviews * Strategic partnerships * Self-evaluations * Marketing volunteer programs * Online tools Please note that some content featured in the original version of this title has been removed in this published version due to permissions issues.