Karen Martin, Mike Osterling

Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

• Gebundenes Buch

Produktbeschreibung

Value stream mapping - an essential but underused methodology - is a proven approach to help you visualize and resolve disconnects, redundancies, and gaps in your value delivery system. In this detailed guide, the authors present a practical way to deeply understand how work gets done - in any environment - and how to design improved work systems.

Produktdetails

• Verlag: McGraw-Hill Professional
• Erscheinungstermin: Januar 2014
• Englisch
• Abmessung: 236mm x 158mm x 25mm
• Gewicht: 440g
• ISBN-13: 9780071828918
• ISBN-10: 0071828915
• Artikelnr.: 37742579

Autorenporträt

Karen Martin is president of The Karen Martin Group, Inc., a firm that specializes in business performance improvement and Lean management practices. She's also the author of the Shingo Research Award-winning The Outstanding Organization, an instructor in the University of California, San Diego's Lean Enterprise program, and an industry advisor to the University of San Diego's Industrial and Systems Engineering program. Mike Osterling provides support and leadership to organizations on their Lean transformation journey. Prior to consulting, Mike played a key internal role in Schneider Electric's Lean transformation during the 1990s. He is the cofounder of San Diego State University's Lean Enterprise program and continues to teach at SDSU and other universities.

Inhaltsangabe

Acknowledgments ix
Introduction xi
1 Value Stream Management 1
2 Setting the Stage and Enabling Success 27
3 Understanding the Current State 51
4 Designing the Future State 99
5 Developing the Transformation Plan 125
6 Achieving Transformation 135
Appendix A: Value Stream Mapping Icons 149
Appendix B: Outpatient Imaging Services Value Stream 153
Appendix C: Purchasing Value Stream 161
Appendix D: Repair Services Value Stream 167
Appendix E: Shelving Systems Value Stream 175
Appendix F: Software Development Value Stream 181
Index 187