This book is for cybersecurity leaders across all industries and organizations. It is intended to bridge the gap between the data center and the board room. It provides just enough practical skills and techniques for security leaders to get the job done.
This book is for cybersecurity leaders across all industries and organizations. It is intended to bridge the gap between the data center and the board room. It provides just enough practical skills and techniques for security leaders to get the job done.
Jeffrey Brown is a recognized information security and IT risk expert with a strong track record of more than two decades implementing cost-effective controls for global Fortune 500 financial institutions, including Citigroup, Goldman Sachs, GE Capital, BNY Mellon and AIG. He is currently serving as the first Chief Information Security Officer (CISO) for the State of Connecticut. Jeff is active in the information security industry as a frequent speaker at various events and conferences and is the author of multiple articles and publications. He co-Chairs the Evanta New York CISO Executive Summit and works in an advisory capacity with various events, including the Cyber Investing Summit. He is a board advisor and mentor for iQ4 in their Virtual Cybersecurity Apprenticeship Challenge, which aims to prepare some 10,000 students for the workforce and help address the security skills shortage. Jeff holds a B.A. in Journalism with an English minor and an M.S. in Publishing from Pace University. He holds multiple security certifications including CISSP-ISSMP, CISM and CRISC.
Inhaltsangabe
Contents Preface xvii Acknowledgments xix Author xxi Introduction 1 Part 1 Communication Foundational Skills 13 1 Foundational Communication Skills 15 2 People Skills 43 3 The Language of Business Risk 59 4 Company Culture 79 5 Better Business Writing 93 6 Say What? Verbal Communication Skills 119 7 Communication Superpowers 157 Part 2 Communication in the Real World 183 8 Policies, Standards, Guidelines and Procedures 185 9 T raining and Awareness 203 10 Driving Change through Metrics 217 11 The High Stakes of Incident Response Communication 235 12 Communicating with Your Team and Colleagues 249 13 Managing Up: Finding Your Boss's Communication Style 269 14 The Board of Directors 279 15 Working with Auditors 295 16 Your Next Job 305 17 Consultants and Sales: Building and Maintaining Client Relationships 325 Appendix 341 Index 361
Contents Preface xvii Acknowledgments xix Author xxi Introduction 1 Part 1 Communication Foundational Skills 13 1 Foundational Communication Skills 15 2 People Skills 43 3 The Language of Business Risk 59 4 Company Culture 79 5 Better Business Writing 93 6 Say What? Verbal Communication Skills 119 7 Communication Superpowers 157 Part 2 Communication in the Real World 183 8 Policies, Standards, Guidelines and Procedures 185 9 T raining and Awareness 203 10 Driving Change through Metrics 217 11 The High Stakes of Incident Response Communication 235 12 Communicating with Your Team and Colleagues 249 13 Managing Up: Finding Your Boss's Communication Style 269 14 The Board of Directors 279 15 Working with Auditors 295 16 Your Next Job 305 17 Consultants and Sales: Building and Maintaining Client Relationships 325 Appendix 341 Index 361
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