The NICE Handbook - Baptiste, Don
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A few years ago, Don Baptiste started noticing that more and more, people were treating each other not so nicely. From the office where people wouldn't say hello, to the road where people would cut each other off and express road rage, things just didn't seem as pleasant as they once had been. Don believes we can do better. Being not so nice has an impact on people, and being nice has a relatively equal impact. It's amazing how one interaction can change one's mood for an entire day. The main focus of this thought-provoking guidebook is how to be better at being nice while building a nicer…mehr

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Produktbeschreibung
A few years ago, Don Baptiste started noticing that more and more, people were treating each other not so nicely. From the office where people wouldn't say hello, to the road where people would cut each other off and express road rage, things just didn't seem as pleasant as they once had been. Don believes we can do better. Being not so nice has an impact on people, and being nice has a relatively equal impact. It's amazing how one interaction can change one's mood for an entire day. The main focus of this thought-provoking guidebook is how to be better at being nice while building a nicer world. It will remind readers how much of a difference we can make simply by being nice. He gives tips on how to be nicer in many different settings based on a few key themes. All it takes is a little effort.
Autorenporträt
Formerly an executive in all aspects of HR, and having worked across various industries and in countries around the world, Don Baptiste is the founder and current principal of Baptiste Consulting, a human resources firm focused primarily on leadership coaching, team effectiveness, talent management, change management, and employee engagement strategies. He has extensive experience in helping C-suite executives, boards, and board committees navigate organizational restructuring, high profile employee relations issues, succession planning opportunities, as well as ethics and employee experience initiatives. For over 25 years, Don has completed successful coaching engagements with emerging leaders across various functions such as IT, finance, engineering and sales.The focus of Don's doctoral studies was in leadership and coaching, and his dissertation centered on emotional intelligence with an emphasis on empathy. The center of his passion has been in helping individuals and organizations be happier and more productive. He has observed behavior all over the world and uses that experience to help all types of people in various settings.