Janet V Denhardt, Robert B Denhardt

The New Public Service

Serving, Not Steering

• Gebundenes Buch

Produktbeschreibung

The New Public Service asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. It celebrates what is distinctive, important and meaningful about public service and considers how we might better live up to those ideals and values. The Fourth Edition includes a new chapter which examines how the role and significance of these New Public Service values have expanded in practice and research over the past fifteen years.

Produktdetails

• Verlag: CRC Press
• 4th edition
• Seitenzahl: 272
• Erscheinungstermin: 24. März 2016
• Englisch
• Abmessung: 231mm x 155mm x 20mm
• Gewicht: 522g
• ISBN-13: 9781138891210
• ISBN-10: 1138891215
• Artikelnr.: 41751553

Autorenporträt

Janet V. Denhardt is Chester A. Newland Professor of Public Administration and Director of the Price School Sacramento Center at the University of Southern California, USA. Robert B. Denhardt is Professor and Director of Leadership Programs in the Price School of Public Policy at the University of Southern California, USA.

Inhaltsangabe

1. Public Administration and the New Public Management 2. The Roots of the
New Public Service 3. Serve Citizens, Not Customers 4. Seek the Public
Interest 5. Value Citizenship over Entrepreneurship 6. Think Strategically,
Act Democratically 7. Recognize That Accountability Isn't Simple 8. Serve
Rather than Steer 9. Value People, Not Just Productivity 10. The New Public
Service and Citizen Engagement: Cases and Recommendations 11. Fifteen Years
Later: Are We Rowing, Steering, or Serving? 12. Conclusion