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Part I: the new knowledge management
Second-generation knowledge management
Integrating complexity theory, knowledge management, and organizational learning
Part II: practice implications
A framework for knowledge management
Double-loop knowledge management
Where does knowledge management belong?
The policy synchronization method
Part III: sustainable innovation
The principle of sustainable innovation
Managing for sustainable innovation
Sustainable innovation and the learning drive
Part IV: the economics of knowledge management
Social innovation capital
Returns on investment from knowledge management
Appendix: A presentation on second-generation knowledge management.