Andere Kunden interessierten sich auch für
![The Black Belt Librarian]( "The Black Belt Librarian")
The Black Belt Librarian53,99 €![The Frugal Librarian]( "The Frugal Librarian")
The Frugal Librarian51,99 €![Technology for the School Librarian]( "Technology for the School Librarian")
Technology for the School Librarian55,99 €![The Academic Librarian in the Digital Age]( "The Academic Librarian in the Digital Age")
The Academic Librarian in the Digital Age62,99 €![Developing Librarian Competencies for the Digital Age]( "Developing Librarian Competencies for the Digital Age")
Developing Librarian Competencies for the Digital Age52,99 €![Building Influence for the School Librarian]( "Building Influence for the School Librarian")
Building Influence for the School Librarian51,99 €![Learn Cataloging the RDA Way International Edition]( "Learn Cataloging the RDA Way International Edition")
Learn Cataloging the RDA Way International Edition48,99 €
Library users' evolving information needs and their choice of search methods have changed reference work profoundly. Today's reference librarian must work in a whole new way-not only service-focused and businesslike, but even entrepreneurial. Murphy innovatively rethinks the philosophy behind current library reference services in this thought-provoking book, which ¿ Rebrands reference librarianship on the model of a consulting business, providing a renewed vision of the reference desk by treating patrons as clients ¿ Spells out the importance of the patron's voice, and details methods for building and maintaining relationships with patrons ¿ Identifies the reference librarian's competitive advantage over Web search engines and shows how to capitalize on it Murphy adapts existing business practices and programs to the context of the library, allowing frontline staff and administrators in any type of reference department to monitor and continuously improve their library's services.