"The Language of Negotiation" aims to heighten awareness of language and to suggest practical ways you can use language-related tactics to get results. Specific strategies are indexed for ease of reference and there are exercises and examples.
"The Language of Negotiation" aims to heighten awareness of language and to suggest practical ways you can use language-related tactics to get results. Specific strategies are indexed for ease of reference and there are exercises and examples.
Joan Mulholland is Associate Professor and Honorary Research Fellow for Language and Communication at the University of Queensland, Australia.
Inhaltsangabe
Part 1 Preparation-the power of language Chapter 1 Language and culture Chapter 2 Language and discourse Part 2 The management of spoken interaction Chapter 3 Conversation: its nature, structure and 'rules' Chapter 4 Part icular problems Chapter 5 Media interviews Chapter 6 Using the phone Part 3 The management of written communication Chapter 7 Written communication Part 4 Negotiating actions Chapter 8 Specific speech actions Part 5 Wrap-up-language after the event Chapter 9 Completing the negotiation
Part 1 Preparation-the power of language Chapter 1 Language and culture Chapter 2 Language and discourse Part 2 The management of spoken interaction Chapter 3 Conversation: its nature, structure and 'rules' Chapter 4 Part icular problems Chapter 5 Media interviews Chapter 6 Using the phone Part 3 The management of written communication Chapter 7 Written communication Part 4 Negotiating actions Chapter 8 Specific speech actions Part 5 Wrap-up-language after the event Chapter 9 Completing the negotiation
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