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In this guidebook for anyone who has worried over how to approach a tough conversation in the workplace, Fine teaches readers how to actively identify and tailor communications to a specific audience, identify potential sources of conflict, and demonstrate a willingness to explore all options.

Produktbeschreibung
In this guidebook for anyone who has worried over how to approach a tough conversation in the workplace, Fine teaches readers how to actively identify and tailor communications to a specific audience, identify potential sources of conflict, and demonstrate a willingness to explore all options.
Autorenporträt
Former engineer Debra Fine was a wallflower if there ever was one. But when she found herself at 40, a single mom and divorcee, who had watched her more affable colleagues get promoted around her, she decided she needed to step up her conversational skills. And in doing so developed a system she now teaches to countless others. Debra has become a nationally recognized expert on communication skills, presenting keynotes, training sessions and workshops for numerous corporations and organizations along with hundreds of insurance, real estate, legal, financial and health care associations.