Tom Justice, David W. Jamieson

The Facilitator's Fieldbook

• Broschiertes Buch

Produktbeschreibung

An invaluable guide that provides you with the comprehensive tools and knowledge you need to help your teams--and, ultimately, your organization--succeed.

The completely revised third edition of this longtime go-to resource for novice and experienced facilitators provides new team-building exercises as well as updated information on virtual meetings, mediation, strategic planning, and much more.

Loaded with procedures, checklists, guidelines, samples, and templates, The Facilitator's Fieldbook covers all the key areas of successful team management, including:
establishing ground rulesplanning meetings and agendas,brainstorming,resolving conflict,making decisions,and helping groups optimize their time.
You'll also gain tips on maintaining the tone and flow of meetings, and will learn to determine when to delegate projects to individuals rather than assembling a group. Collaborative projects have become an increasingly prevalent feature of modern business strategies and workplace dynamics. But intentional, strategic facilitation is essential to making sure these groups and teams are effective.

Produktdetails

• Verlag: HarperCollins Leadership / McGraw-Hill Professional
• 3. Aufl.
• Seitenzahl: 482
• Erscheinungstermin: 3. Oktober 2012
• Englisch
• Abmessung: 280mm x 216mm x 26mm
• Gewicht: 1324g
• ISBN-13: 9780814420089
• ISBN-10: 0814420087
• Artikelnr.: 33874020

Autorenporträt

Thomas Justice is President of Justice & Associates, a consulting firm specializing in process facilitation, building high-performance teams, and the management of organizational change. He has served as a process facilitator for more than 30 organizations in 16 states.

Inhaltsangabe

Contents
Preface
Contents and Organization
Changes to the Second Edition of The Facilitator's Fieldbook
Acknowledgments
About the Authors
Introduction
The "Altogether” View of Facilitator Personal Qualities
Primer A: Understanding Adult Learning
Primer B: Understanding Group Dynamics and Decision Making
Primer C: Understanding Process Consultation
Primer D: The Manager as Facilitator
SECTION I—PHASE I: PREPARATION
Overview
Facilitator Resources
CONTRACTING FOR FACILITATION
ORGANIZING THE GROUP
SETTING GROUP NORMS
MEETING PLANNING
SECTION II—PHASE II: WORKING WITH THE GROUP
Overview
Facilitator Resources
GETTING STARTED RIGHT
GROUP MEMORY SYSTEMS
ANALYZING THE DATABASE
DECISION MODES
HANDLING CONFLICTS AND COMMON PROBLEMS WITH GROUPS
EVALUATION AND GROUP CLOSURE
SECTION III—PHASE III: IMPLEMENTATION
Overview
Facilitator Resources
MEETING RECORDS
PREPARING, PRESENTING, AND REVIEWING RECOMMENDATIONS
IMPLEMENTATION PLANNING
SECTION IV—SPECIAL MEETINGS
Overview
Facilitator Resources
PLANNING MEETINGS AND TOOLS
LARGE-GROUP PLANNING METHODS FOR ORGANIZATIONAL AND
COMMUNITY CHANGE
SECTION V—FACILITATING IN A VIRTUAL WORLD
Overview
Facilitator Resources
FACILITATING IN A VIRTUAL WORLD: TECHNOLOGICAL TOOLS AND APPLICATIONS
SECTION VI—USING THE FACILITATOR'S FIELDBOOK
AS A TRAINING TOOL
Overview
Facilitator Resources
TRAINER'S NOTES
Index