Today's business leaders must fight to win the renewed support of a skeptical public-- not through new products, fads, or other manipulations-- but with foundations of ethical absolutes the world can trust. Noel M. Tichy and Andrew R. McGill bring together thought leaders from private, public, nonprofit, and governmental organizations to highlight the dilemmas leaders are facing, the decisions some are making, and the reasoning they all must contemplate. Contributors include: * Professors Noel M. Tichy and Andrew R. McGill on teaching ethics * Professor C. K. Prahalad on the "core invariants"…mehr
Today's business leaders must fight to win the renewed support of a skeptical public-- not through new products, fads, or other manipulations-- but with foundations of ethical absolutes the world can trust. Noel M. Tichy and Andrew R. McGill bring together thought leaders from private, public, nonprofit, and governmental organizations to highlight the dilemmas leaders are facing, the decisions some are making, and the reasoning they all must contemplate. Contributors include: * Professors Noel M. Tichy and Andrew R. McGill on teaching ethics * Professor C. K. Prahalad on the "core invariants" * UMBS Dean Robert Dolan on courage * James Hackett, CEO of Steelcase, on ethics in everyday situations * Professor Robert Quinn on doing the norm vs. the ethically right thing * Eleanor Josaitis, cofounder of Focus: hope on living values every day
Noel M. Tichy-- author of the best-selling The Leadership Engine and the Cycle of Leadership-- is a professor of organizational behavior and human resource management at the University of Michigan Business School, where he is director of the Global Leadership Program and the Global Business Partnership. His consulting clients have included Citibank, Exxon, General Motors, Hitachi, IBM, Pepsico, Royal Dutch Shell, and other international corporations. Andrew R. McGill is director of the Global Business Partnership at the University of Michigan Business School, where he is also adjunct associate professor of organizational behavior and human resource management. His research focuses on organizations changing to better serve their customers and he consults widely on the topic in the health care, financial services, technology, and automotive industries.
Inhaltsangabe
A Special Thanks x
Introduction: Teaching Your Values and Ethics Will Plant ThemAcross Your Organization 1 Noel M. Tichy, Andrew R. McGill
PART 1 The Abuse 21
1 Business Ethics Reality Stunned Americans as Enron, OthersMisled Investors and Employees 23 Andrew R. McGill
2 Ethics and Culture of ServiceMaster Sustain Important ValuesOver Time 53 C. William Pollard
3 Sustaining Business Ethics Requires Teachable Point of View57 Jonathan Ward
4 Business Ethics in Skeptical Times 61 James A. Baker III
5 Peripheral Issues Can Evolve; "Core Ethics" Must Be Stable77 C. K. Prahalad
6 We Need Great Leader-Teachers with Great Skills and HighEthics 87 Robert E. Knowling Jr.
7 Ethics "Honor One's Self" In Your Business Behavior 101 Robert Dolan
PART 2 The Aftermath 105
8 Values: The Best Tools to Lead a Large Global Organization107 Jeffrey Immelt
9 Competence Without Credibility Won't Win in the Long Run125 Anjan Thakor
10 Leadership Dilemmas: Ethical Challenges Can Make or Break aCEO 135 James Hackett
11 Ethics and Fundamental Decisions: The Internally Directed andOther-Focused Mindset 159 Robert Quinn
12 Superstar Entrepreneur Meets Today's High-Bar Ethics: HowTrilogy Is a Very Different Software Company 171 Joe Liemandt
13 Ethics, Virtuousness, and Constant Change 185 Kim Cameron
14 The Best Ethical Choices Come When Long-Term Impact Rules195 Tim Fort
PART 3 The Ethical Future 209
15 Students Meet Ethical Dilemmas in Their Workplace Challenges211 Noel M. Tichy and Six MBA Students
16 Ethical Markets Are Essential for Trust, Global Development231 E. LaBrent Chrite
17 Living Beautiful Values Every Day Makes Focus: HOPE Special237 Eleanor Josaitis
18 Corporate Global Citizenship: The Ethical Path for Business247 Noel M. Tichy, Andrew R. McGill
