10,99 €
inkl. MwSt.
Versandfertig in über 4 Wochen
5 °P sammeln
Andere Kunden interessierten sich auch für
![Understanding Retail: For Customer Service Associate]( "Understanding Retail: For Customer Service Associate")
Understanding Retail: For Customer Service Associate15,99 €![The Ultimate Actuarial Colouring Book]( "The Ultimate Actuarial Colouring Book")
The Ultimate Actuarial Colouring Book9,99 €![Uber Diva]( "Uber Diva")
Uber Diva11,99 €![It's Just Retail: The Complexities of business & life come from within]( "It's Just Retail: The Complexities of business & life come from within")
It's Just Retail: The Complexities of business & life come from within11,99 €![Sustainability for Retail: How Retail Leaders Create Environmental, Social, & Cultural Innovations]( "Sustainability for Retail: How Retail Leaders Create Environmental, Social, & Cultural Innovations")
Sustainability for Retail: How Retail Leaders Create Environmental, Social, & Cultural Innovations35,99 €![The Salesman's Bible]( "The Salesman's Bible")
The Salesman's Bible22,99 €![The Return to Protection]( "The Return to Protection")
The Return to Protection26,99 €
The Detailz in Retail is about the everyday interactions with customers, store management, and staff. This book is intended to teach new associates how to deal with uncommon customer issues in a humorous manner not found in the training manual. The book covers complaints, weird requests, emotional customers, unruly children, and naughty associates. The general audience will get to see situations from the employees' perspective and learn to be more empathetic towards retail workers.