Louis Carter, Roland L. Sullivan, Marshall Goldsmith

The Change Champion's Field Guide

Strategies and Tools for Leading Change in Your Organization
With Louis Carter et al

• Broschiertes Buch

Produktbeschreibung

Now in a Second Edition, this book contains successful tools, instruments, case studies, and models that professionals can immediately apply for initiating and leading change within their social or organizational system. The Fieldguide provides all of the necessary elements to champion change, with contributions from renowned organization change and leadership development experts, including Dave Ulrich, Marshall Goldsmith, Kathleen Dannemiller, and Lawrence Susskind. This book highlights the best practices and strategies for change management and leadership/organization development from leading companies, with new case studies from Facebook, Hertz, LinkedIn, Starwood, Qualcomm, and Google.

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Nearly a decade later, leading change pioneers in the field have realigned to bring you the second edition of the Change Champion's Fieldguide.
This thoroughly revised and updated edition of the Change Champion's Field Guide is filled with the information, tools, and strategies needed to implement a best practice change or leadership development initiative where everyone wins. In forty-five chapters, the guide's contributors, widely acknowledged as the "change champions" and leaders in the fields of organizational change and leadership development, explore the competencies and practices that define an effective change leader. Change Champions such as Harrison Owen, Edgar Schein, Marv Weisbord, Sandra Janoff, Mary Eggers, William Rothwell, Dave Ulrich, Marshall Goldsmith, Judith Katz, Peter Koestenbaum, Dick Axelrod, David Cooperrider, and scores of others provide their sage advice, practical applications, and examples of change methods that work.
Change Champion's Field Guide examines the topic of leadership and change within four main topics including:
Key elements of leading successful and results-driven change
Tools, models, instruments, and strategies for leading change
Critical success and failure factors
Trends and research on innovation, change, and leadership
Guidelines on how to design, implement, and evaluate change and leadership initiatives
Fresh case studies that highlight leading companies who are implementing successful change in innovative and inspired ways.

Produktdetails

• Verlag: Wiley & Sons
• 2. Aufl.
• Seitenzahl: 832
• Erscheinungstermin: 22. Juli 2013
• Englisch
• Abmessung: 235mm x 191mm x 44mm
• Gewicht: 1315g
• ISBN-13: 9781118136263
• ISBN-10: 1118136268
• Artikelnr.: 37149203

Autorenporträt

Louis Carter is CEO and founder of Best Practice Institute (BPI) and concept innovator of the world's first 360-degree feedback tool on a social networking platform, skillrater.com. He and BPI were recognized as one of the top 15 in leadership development by Leadership Excellence magazine. Roland Sullivan is one of the original 100 change agents. Mentored by Bennis, he has led change efforts with more than 1,000 organizations in 30 countries and taught in over 14 universities, including the most recognized change program in the world, Pepperdine University. Marshall Goldsmith is widely recognized as one of the world's foremost authorities in helping leaders achieve positive, measurable change in behavior for themselves, their people, and their teams. Dave Ulrich has been ranked by Business Week as the #1 management educator. He has also been listed in Forbes as one of the "world's top five" business coaches. Norm Smallwood is president and co-founder of Results-Based Leadership, Inc. and is a recognized authority in developing businesses and their leaders to deliver results and increase value.

Inhaltsangabe

List of Figures, Tables, and Exhibits xi Acknowledgments xvii Who Should
Read This Book? xix About This Book xxiii How to Use This Book xxv
Introduction by the Editors xxix Foreword by W. Warner Burke xxxiii PART
ONE Transformational and Large-Scale Change CHAPTER ONE Driving Change
Through Career Models: An Operating System for Integrated Talent Management
3 David G. White, Jr. CHAPTER TWO Driving Cultural Transformation During
Large-Scale Change 29 Wendy L. Heckelman, with Christina Garofano and
Sheryl Unger CHAPTER THREE Leveraging Musical Experiential Learning for
Organizational Impact 38 Paul Kwiecinski CHAPTER FOUR Navigating the White
Water of Organization-Wide Change: Best Practice Principles for Change
Management 51 William Q. Judge and R. Steven Terrell CHAPTER FIVE Practice
Positive Deviance for Extraordinary Social and Organizational Change 73
Jerry Sternin CHAPTER SIX Restoring Hope During Times of Mistrust 95 Mary
Eggers and Lorri Johnson CHAPTER SEVEN The Borderless Organization: Its
Time Has Come 107 Roland L. Sullivan, William J. Rothwell, Louis Carter,
and Mary Jane B. Balasi CHAPTER EIGHT The Costs of System Blindness and the
Possibilities of System Sight: Middle Bashing, a Case in Point 120 Barry
Oshry CHAPTER NINE Words Matter: Build the Appreciative Capacity of
Organizations 131 David Bright and David Cooperrider CHAPTER TEN Whole
System Transformation Through a Polarity Lens: An Idea Whose Time Has Come
148 Robert "Jake" Jacobs and Lynnea Brinkerhoff, with Barry Johnson CHAPTER
ELEVEN Whole Systems Transformation: An Effectiveness Paradigm Shift for
Strategic Change 178 Roland L. Sullivan, William J. Rothwell, Louis Carter,
and Mary Jane B. Balasi PART TWO Fundamentals of Leading Change CHAPTER
TWELVE Be a Skilled Communicator: Lead Dialogue Processes to Build
Commitment and Reach Shared Understanding 205 Jodi Knox McGinnis CHAPTER
THIRTEEN Build Expert Negotiators: What Do We Know About Training
World-Class Negotiators? 221 Lawrence Susskind CHAPTER FOURTEEN Change
Leadership Behavior: The Impact of Co-Workers and the Impact of Coaches 236
Marshall Goldsmith, Howard Morgan, and Marc Effron CHAPTER FIFTEEN Change
Through Smart-Mob Organizing:Using Peer-by-Peer Practices to Transform
Organizations 246 Liz Guthridge CHAPTER SIXTEEN Do Leaders Have Tools and a
Common Language to Work Together for Sustainable Change? 267 Ralph Jacobson
CHAPTER SEVENTEEN How Nature Innovates: The Competitive Edge for
Organizations 286 George Land and Greg Zlevor CHAPTER EIGHTEEN Liberating
Structures: A Pattern Language for Engagement 300 Lisa Kimball CHAPTER
NINETEEN Maintain the Highest Ethics and Integrity: Raise the Bar from
Corporate Compliance to Total Organizational Integrity 314 Scott W.
Ventrella CHAPTER TWENTY Meetings: Will You Choose Contentment or
Greatness? 328 Dick Axelrod and Emily Axelrod CHAPTER TWENTY-ONE My Life on
the Learning Curve 338 Marvin Weisbord CHAPTER TWENTY-TWO Open Space
Technology--And Beyond 347 Harrison Owen CHAPTER TWENTY-THREE Rethinking
Scale in Organizational Change 357 David Sibbet CHAPTER TWENTY-FOUR Ten
Principles for Changing the World One Meeting at a Time 372 Marvin Weisbord
and Sandra Janoff CHAPTER TWENTY-FIVE The Philosophic Change Champion:
Philosophy in a New Era (Work in Progress) 385 Peter Koestenbaum CHAPTER
TWENTY-SIX Understand and Apply Sociology and Anthropology: Build Brand and
Leadership Through Business Anthropology, Market Research, and Scenario
Planning 428 Steve Barnett CHAPTER TWENTY-SEVEN Value Diversity and
Inclusion: Leveraging Differences for Bottom-Line Success 445 Judith H.
Katz PART THREE Transformational Leadership and Sustaining Results CHAPTER
TWENTY-EIGHT Changing Organizational Culture Through Clear Leadership 463
Gervase R. Bushe and James O'Malley CHAPTER TWENTY-NINE Crucial
Conversations, Transformational Moments, and Real Organizational Change 480
Larry Peters and Joseph Grenny CHAPTER THIRTY Develop Leaders Who Build
Market Value: The Right Results, The Right Way 494 Norm Smallwood and Dave
Ulrich CHAPTER THIRTY-ONE Developing Organization Change Champions
Throughout the Organization 513 D.D. Warrick CHAPTER THIRTY-TWO Early Traps
in Consulting Efforts: Managing Dysfunctional Client Behavior During
"Entry" 531 Harvey A. Hornstein and Eric C. Marcus CHAPTER THIRTY-THREE
Keep Good Company: New Ways to a Sustainable, Blue-Chip Creative Culture
541 Ivy Ross and David Kuehler CHAPTER THIRTY-FOUR Manage Your Work and
Values: Go Beyond Replacing Executives and Manage Your Work and Values 558
William J. Rothwell CHAPTER THIRTY-FIVE Managing Organizational Emotional
Alignment for Exceptional Business Performance Results 573 Deborah Rozman
and Doc Childre CHAPTER THIRTY-SIX The Role of Leadership in the Management
of Organizational Transformation and Learning 595 Edgar H. Schein CHAPTER
THIRTY-SEVEN You Can't Become a Champion Unless You Keep Score: Measuring
People Management Programs 603 John Sullivan PART FOUR Case Studies of
Change Methods in Action CHAPTER THIRTY-EIGHT Case Study 1: Action Learning
in Action: Crack the Code at Bank of America 629 Eryn O'Brien and Steve R.
Terrell *Supportive Chapters Fourteen, Twenty, Twenty-One, and Thirty-Seven
CHAPTER THIRTY-NINE Case Study 2: Appreciative Inquiry in Action:
Telefonica 646 Ilma Barros and David Bright *Associated with Chapter Nine
CHAPTER FORTY Case Study 3: Culture Change in Action: Twelve Months Without
Buy-In 649 Mark Samuel *Supportive Chapters Four, Eight, Eleven, Twelve,
and Twenty-Three CHAPTER FORTY-ONE Case Study 4: Developing Leaders in
Action: Globalizing Leadership at LG Electronics 672 Laurence Smith
*Associated with Chapter Thirty CHAPTER FORTY-TWO Case Study 5: Emotional
Intelligence in Action: Sabre Holdings Corporation 682 Matt Robbins and
Sibyl Cryer *Associated with Chapter Thirty-Five CHAPTER FORTY-THREE Case
Study 6: Open Space in Action: A Structure for Emergent Strategy and Change
at Accor's Summer University 689 Christine Koehler and Christopher Schoch
*Associated with Chapter Twenty-Two CHAPTER FORTY-FOUR Case Study 7:
Transformational Change Moments in Action: South Texas Project 697
VitalSmarts, LLC *Associated with Chapter Twenty-Nine CHAPTER FORTY-FIVE
Case Study 8: Whole System Transformation and Polarity in Action: The
Business of Paradox at Cargill and at BBC News 701 Greg Page and Julie
Beedon *Associated with Chapter Ten References and Suggested Readings 707
Name Index 729 Subject Index 735 About the Contributors 763 About Best
Practice Institute 791