Stephen P. Olejniczak

Telecom for Dummies

• Broschiertes Buch

Produktbeschreibung

New to telecom? Get the scoop on all the basics

Order, maintain, and troubleshoot telecom services from area codes to VoIP

So you're now in charge of all that telecommunications stuff? Don't panic -- here's your secret weapon! This plain-English guide will fill you in on the products, services, maintenance procedures, and key players in the telecom world, help you choose the most economical solutions for your business, and make you look good to the boss.

Discover how to
_ Decide what your company needs
_ Analyze telecom carriers
_ Negotiate the best deal
_ Move phone numbers to another carrier
_ Order toll-free numbers
_ Recognize the causes of common problems

Produktdetails

• Verlag: Wiley & Sons
• Artikelnr. des Verlages: 14677085000
• 1. Auflage
• Seitenzahl: 384
• Erscheinungstermin: 1. März 2006
• Englisch
• Abmessung: 235mm x 191mm x 21mm
• Gewicht: 575g
• ISBN-13: 9780471770855
• ISBN-10: 047177085X
• Artikelnr.: 20796484

Autorenporträt

Stephen Olejniczak is Director of Operations for ATI, a long distance company. As a manager and trainer, he has worked with service providers, sales forces, and corporate customers for 13 years.

Inhaltsangabe

Introduction. Part I: The ABCs of Telecom Service. Chapter 1: A Buyer's
Scoop on Telecom. Chapter 2: Making (And Living with) Telecom Decisions.
Chapter 3: Getting Around the Telecom Neighborhood. Part II: Reviewing
Telecom Products and Prices. Chapter 4: Understanding Dedicated Service
Requirements. Chapter 5: Meeting Toll-Free Service, the Red-Headed
Stepchild of Telecom. Chapter 6: Getting the Non-Accountant's Guide to Your
Phone Bill. Part III: Ordering and Setting Up Telecom Service. Chapter 7:
Ordering Regular Phone Lines and New Long-Distance Service. Chapter 8:
Ordering Dedicated Service. Chapter 9: Ordering Toll-Free Service. Chapter
10: Activating Your Dedicated Circuit and Toll-Free Numbers. Part IV:
Taking Care of Your Telecom System. Chapter 11: Maintaining Your Telecom
Services. Chapter 12: Troubleshooting Switched Network Issues. Chapter 13:
Troubleshooting Your Dedicated Circuits. Part V: What's Hot (Or Just Geeky)
in the Telecom World. Chapter 14: Transferring Data, Not Just Voice
Content. Chapter 15: Riding the Internet Wave: VoIP. Part VI: The Part of
Tens. Chapter 16: Ten Acronyms and What They Really Mean. Chapter 17: Ten
Troublesome Telecom Traits to Avoid. Chapter 18: Ten Places to Go for Hints
and Help. Appendix: Making a Loopback Plug.