H James Harrington, Chuck Mignosa

Techniques and Sample Outputs That Drive Business Excellence

• Broschiertes Buch

Produktbeschreibung

This book in the Little Big Book series discusses the most common set of tools and methodologies used in managerial, strategic planning, project selection and organizational improvement projects that are referred to throughout The Little Big Book series. It presents the concepts and techniques that must be mastered by anyone managing an improvement project. Covering a large number of tools and techniques, the book supplies concise operating guidance that is adequate to help readers understand how to use that tool. It also includes examples of how the tools are used.

Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 328
• Erscheinungstermin: 6. März 2015
• Englisch
• Abmessung: 231mm x 150mm x 20mm
• Gewicht: 440g
• ISBN-13: 9781466577268
• ISBN-10: 1466577266
• Artikelnr.: 36266239

Autorenporträt

H. James Harrington, Chuck Mignosa

Inhaltsangabe

Affinity Diagrams. Brainstorming. Cause-and-Effect Diagram. Check Sheet.
Commitment Building. Consensus Building. Consequence Management. Control
Charts. Cost-Time Charts. Data Gathering by Document Review. Data Gathering
by Interview. Data Gathering by Samples. Data Gathering by Surveys. Data
Stratification. Delphi Narrowing Technique. Employee Involvement.
Facilitated Sessions. Flowchart. Force Field Analysis. Graphs. Kano Model.
Motivation Management. Negative Analysis. Nominal Group Technique.
Organizational Change Management. Organizational Process Consultation.
Organizational Process Improvement/Business Process Improvement. Pareto
Analysis. Prioritization Matrices. Process Capability Analysis. Project
Charter. Project Management. Risk Management. Role Mapping. Root Cause
Analysis. Run Charts. Scatter Diagrams. Solutions Evaluation.
Storyboarding. Value Analysis. Value Proposition. Voting. Workflow Diagram.