Written in clear language, this hands-on manual simplifies the essentials for monitoring, analyzing, and improving quality. The authors explain how to set up and use variable and attribute control charts, as well as analyze frequency histograms, and evaluate machine and process capability.
Written in clear language, this hands-on manual simplifies the essentials for monitoring, analyzing, and improving quality. The authors explain how to set up and use variable and attribute control charts, as well as analyze frequency histograms, and evaluate machine and process capability.
Robert T. Amsden is Associate Professor of Decision Sciences at the School of Business Administration, University of Dayton, and provides training in SPC, TOM and just-in-time methodologies. He has served at the national level for the American Society for Quality (ASO) and the Association for Quality and Participation (AQP). Howard E. Butler is an ASQ Certified Quality Engineer and senior member of ASQ He has been a consultant for 16 years and previously worked at General Motors Corporation developing and managing quality management systems. He has conducted SPC training seminars for companies throughout North America and for George Washington University. Davida M. Amsden is a private consultant/educator in the areas of SPC, total quality systems, just-in-time manufacturing, and participative management. She has taught classes in SPC for the ASQ and for George Washington University.
Inhaltsangabe
Preface Introduction MODULE 1: Basic Principles MODULE 2: Frequency Histograms and Checksheets MODULE 3: Variable Control Charts MODULE 4: Attribute Control Charts MODULE 5: Machine and Process Capability MODULE 6: Quality Problem-Solving Tools MODULE 7: Elements of a Total Quality Management System MODULE 8: Solutions to Practice Problems Glossary of Terms Recommended Readings and Resources Appendix: Factors and Formulas Index
Preface Introduction MODULE 1: Basic Principles MODULE 2: Frequency Histograms and Checksheets MODULE 3: Variable Control Charts MODULE 4: Attribute Control Charts MODULE 5: Machine and Process Capability MODULE 6: Quality Problem-Solving Tools MODULE 7: Elements of a Total Quality Management System MODULE 8: Solutions to Practice Problems Glossary of Terms Recommended Readings and Resources Appendix: Factors and Formulas Index
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