Anne Bruce, Brenda Hampel, Erika Lamont

Solving Employee Performance Problems

How to Spot Problems Early, Take Appropriate Action, and Bring Out the Best in Everyone

• Broschiertes Buch

Produktbeschreibung

Put problem employees on track to excellence in no time flat!
Solving Employee Performance Problems is an all-in-one guide to skillfully handling every situation involving problematic employees. The authors' proven approach has been used by some of the most successful companies in business-and now you can apply the same method to your own organization. It's called the Performance Management Model, and it consists of four defined steps:
Assess
Set expectations
Coach and correct
Measure results
With Solving Employee Performance Problems , you have all the tools and information you need to instantly evaluate and manage the performance of any employee, whatever the issue-from habitual tardiness to inappropriate use of technology to lack of leadership skills. The authors provide a scenario for each conduct problem and walk you through the steps for arriving at the best solution.
Get the precision guidance you need to keep your workplace running like a well-oiled machine-with Solving Employee Performance Problems !
Table of Contents
Chapter 1: Set Expectations to Avoid Performance Issues
Chapter 2: The 4-Step Model to Getting Performance Management Right Every Time
Chapter 3: The Manager, Employee, and
HR Partner
Chapter 4: Communicate Clearly and Often
Chapter 5: Accelerate Performance Success: From 0 to 60 with Real Situations
Chapter 6: How Managers Can Be Proactive (and Not Reactive) with Performance
Chapter 7: 30 Starters for Tough Performance Conversations
Chapter 8: Been Down That Road Before: Real-life Success Stories
Chapter 9: Using The Strategies Successfully in Your Organization

Produktdetails

• Verlag: McGraw-Hill Professional
• Seitenzahl: 272
• Erscheinungstermin: 16. Juni 2011
• Englisch
• Abmessung: 235mm x 189mm x 19mm
• Gewicht: 472g
• ISBN-13: 9780071769075
• ISBN-10: 0071769072
• Artikelnr.: 32728844

Autorenporträt

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Inhaltsangabe

Introduction
Chapter 1: Set Expectations to Avoid Performance Issues
Chapter 2: The 4-Step Model to Getting Performance Management Right Every Time
Chapter 3: The Manager, Employee, and HR Partner
Chapter 4: Communicate Clearly and Often
Chapter 5: Accelerate Performance Success: From 0 to 60 with Real Situations
Chapter 6: How Managers Can Be Proactive (and Not Reactive) with Performance
Chapter 7: 30 Starters for Tough Performance Conversations
Chapter 8: Been Down That Road Before: Real-life Success Stories
Chapter 9: Using The Strategies Successfully in Your Organization