Whitney Lehmann, Ph.D., APR, is an associate professor in the Department of Communication, Media, and the Arts at Nova Southeastern University, USA. Her industry experience includes working for Seminole Hard Rock Hotel & Casino, Miami International Airport, Barry University and the Miami Herald.
Inhaltsangabe
Introduction Part 1: What is Social Media? 1. Defining Social Media 2. Evolution of Social Media 3. Categories of Social Media 4. Social Media by Demographics, Psychographics and Region Part 2: Social Media and Theory 5. Theory and Communication Research 6. Mass Communication Approaches 7. Human Communication Approaches 8. Integrated Approaches Part 3: Social Media Practice and Strategy 9. Developing a Strategic Social Media Presence 10. Social Media Projects, Programs and Campaigns 11. Content Strategies 12.Writing for Social Media 13. Customer Service and Crisis Management 14. Social Media Law and Ethics
Introduction Part 1: What is Social Media? 1. Defining Social Media 2. Evolution of Social Media 3. Categories of Social Media 4. Social Media by Demographics, Psychographics and Region Part 2: Social Media and Theory 5. Theory and Communication Research 6. Mass Communication Approaches 7. Human Communication Approaches 8. Integrated Approaches Part 3: Social Media Practice and Strategy 9. Developing a Strategic Social Media Presence 10. Social Media Projects, Programs and Campaigns 11. Content Strategies 12.Writing for Social Media 13. Customer Service and Crisis Management 14. Social Media Law and Ethics
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