Social Media in Disaster Response focuses on how emerging social web tools provide researchers and practitioners with new opportunities to address disaster communication and information design for participatory cultures. This book presents the results of a large-scale sociotechnical usability study on crisis communication in the vernacular related to recent natural and human-made crisis; this is an analysis of the way social web applications are transformed, by participants, into a critical information infrastructure in moments of crisis.
Social Media in Disaster Response focuses on how emerging social web tools provide researchers and practitioners with new opportunities to address disaster communication and information design for participatory cultures. This book presents the results of a large-scale sociotechnical usability study on crisis communication in the vernacular related to recent natural and human-made crisis; this is an analysis of the way social web applications are transformed, by participants, into a critical information infrastructure in moments of crisis.
Liza Potts is an assistant professor in the Department of Writing, Rhetoric, and American Cultures at Michigan State University. She is a senior researcher at Writing in Digital Environments Research Center, the director of user experience at MATRIX, and a collaborator at Creativity Exploratory-a practice-based addition to the College of Arts and Letters curriculum. Her research interests include technologically mediated communication, experience architecture, and participatory culture. Potts is the chair of the Association for Computer Machinery's Special Interest Group on Design of Communication (ACM: SIGDOC) and the co-editor of Communication Design Quarterly Review. She has worked for Microsoft, consultancies, and start-ups as a director, user experience architect, and program manager.
Inhaltsangabe
1: Experience, Disaster, and the Social Web Architecting Mediated Systems The Social Web Disaster, Communication, and the Social Web Disaster Cases Overview of Chapters Who this Book is for 2: Methods for Researching and Architecting the Social Web Users and Participants Content and Exchange Networks and Agency Identifying and Mapping Conclusion 3: Locating Data in the Aftermath of Hurricane Katrina Ecosystems and Data Locating Data and Sources in the Wake of Hurricane Katrina Practical Solutions Conclusion 4: Validating Information during the London Bombings Ecosystems and Information Tracing the Translation from Data to Information in the London Bombings Practical Solutions Conclusion 5: Transferring Knowledge During the Mumbai Attacks Ecosystems and Knowledge Distributing Knowledge Across Systems Practical Solutions Conclusion 6: Architecting Systems for Participation New Disasters: Participant Innovations and Continued Struggles Frameworks for Participant-Centered Architectures Participatory Futures
1: Experience, Disaster, and the Social Web Architecting Mediated Systems The Social Web Disaster, Communication, and the Social Web Disaster Cases Overview of Chapters Who this Book is for 2: Methods for Researching and Architecting the Social Web Users and Participants Content and Exchange Networks and Agency Identifying and Mapping Conclusion 3: Locating Data in the Aftermath of Hurricane Katrina Ecosystems and Data Locating Data and Sources in the Wake of Hurricane Katrina Practical Solutions Conclusion 4: Validating Information during the London Bombings Ecosystems and Information Tracing the Translation from Data to Information in the London Bombings Practical Solutions Conclusion 5: Transferring Knowledge During the Mumbai Attacks Ecosystems and Knowledge Distributing Knowledge Across Systems Practical Solutions Conclusion 6: Architecting Systems for Participation New Disasters: Participant Innovations and Continued Struggles Frameworks for Participant-Centered Architectures Participatory Futures
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