Service Leadership offers students, researchers and leaders a leadership model originating in the service economy--but which is gaining ground in all sectors and industries--explained by experts that were key actors in that origination at DHL International.
Service Leadership offers students, researchers and leaders a leadership model originating in the service economy--but which is gaining ground in all sectors and industries--explained by experts that were key actors in that origination at DHL International.
A. Reza Hoshmand, PhD, is Senior Special Advisor for the Global Institute of Service Leadership. He has taught at various public and private universities including Harvard. Po Chung is Chairman of the Global Institute of Service Leadership. He was the chairman and co-founder of DHL International.
Inhaltsangabe
1. Introduction to Service Leadership 2. 21st Century Realities 3. Leadership Reorganized 4. Service Leadership Method 5. Dynamics of Service Leadership (The Promise) 6. Joyful Leadership 7. Ethical Dilemmas facing Service Leaders 8. Entrepreneurial Path in Service Leadership 9. Organic Vs. Mechanistic Structure for Leadership 10. Microenterprises and Service Leadership 11. Service Leadership in Times of Crisis
1. Introduction to Service Leadership 2. 21st Century Realities 3. Leadership Reorganized 4. Service Leadership Method 5. Dynamics of Service Leadership (The Promise) 6. Joyful Leadership 7. Ethical Dilemmas facing Service Leaders 8. Entrepreneurial Path in Service Leadership 9. Organic Vs. Mechanistic Structure for Leadership 10. Microenterprises and Service Leadership 11. Service Leadership in Times of Crisis
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