Graeme Shanks / Peter B. Seddon / Leslie P. Willcocks (eds.)

Second-Wave Enterprise Resource Planning Systems

Herausgeber: Shanks, Graeme

• Gebundenes Buch

Produktbeschreibung

The most important class of enterprise system is Enterprise Resource Planning (ERP) systems. Organizations typically take the decision to employ ERP systems in order to streamline existing processes. Once these new systems are in place, far more can be achieved by leveraging the technology to maximize the capabilities and benefits of ERP-enabled processes. In this book, the editors have assembled some of the world's best research on ERP systems to provide a foundation for second wave improvements to enterprise systems. Written primarily for managers and consultants, this book is also an ideal reference for business schools and researchers.

Produktdetails

• Verlag: Cambridge University Press
• Seitenzahl: 468
• Erscheinungstermin: 11. September 2003
• Englisch
• Abmessung: 250mm x 175mm x 30mm
• Gewicht: 982g
• ISBN-13: 9780521819022
• ISBN-10: 0521819024
• Artikelnr.: 22036148

Autorenporträt

Leslie P. Willcocks is Andersen Professor of Information Management and E-business at Warwick Business School, UK, Associate Fellow at Templeton College, Oxford, and is Visiting Professor at Erasmus University, University of Melbourne, and Distinguished Visitor at the Australian Graduate School of Management.
Peter B. Seddon is Associate Professor in the Department of Information Systems at The University of Melbourne, Australia.
Graeme Shanks is Associate Professor and Deputy Head of the Department of Information Systems at The University of Melbourne. He holds a PhD in Information Systems from Monash University.

Inhaltsangabe

Introduction; Part I. Implementation and Effectiveness: Overview; 1.
Learning from adopters' experiences with ERP M. Lynne Markus, Sheryl
Axline, David Petrie and Cornelis Tanis; 2. Innovating with Packaged
Business Software: toward an assessment E. Burton Swanson; 3. A
comprehensive framework for assessing and managing the benefits of
enterprise systems Shari Shang and Peter B. Seddon; 4. The continuing ERP
revolution: sustainable lessons, new modes of delivery Jeanne W. Ross,
Michael R. Vitale and Leslie P. Willcocks; Part II. From Risks To Critical
Success Factors: 5. Enterprise system implementation risks and controls
Severin V. Grabski, Stewart A. Leech and Bai Lu; 6. Risk factors in
Enterprise-Wide/ERP projects Mary Sumner; 7. A framework for understanding
success and failure in Enterprise Resource Planning system implementation
Christopher P. Holland and Ben Light; 8. Critical success factors
revisited: a model for ERP project implementation Anne Parr and Graeme
Shanks; 9. Offsetting ERP risk through maintaining standardized application
software Guy G. Gable, Taizan Chan, and Wui-Gee Tan; Part III. From
Learning to Knowledge: 10. Implementing Enterprise Resource Planning
systems: the role of learning from failure Judy E. Scott and Iris Vessey;
11. ERP projects: good or bad for SMEs? Frédéric Adam and Peter O'Doherty;
12. The role of the CIO and IT Function in ERP Leslie P. Willcocks and
Richard Sykes; 13. Enterprise systems management with reference process
models Michael Rosemann; 14. An ERP implementation case study from a
knowledge transfer perspective Zoonky Lee and Jinyoul Lee; 15. Knowledge
Integration Processes within the context of Enterprise Resource Planning
systems implementation Jimmy Huang, Sue Newell and Robert Galliers; Part
IV. Cultural Aspects of Enterprise Systems: 16. An exploratory analysis of
the sources and nature of misfits in ERP implementations Sia Siew Kien and
Christina Soh; 17. Implementing Enterprise Resource Packages? Consider
different organisational and national cultures! Marina Krumbholz, Julia
Galliers and Neil A. M. Maiden; Part V. Future Directions: 18. Continuity
versus discontinuity: weighing the future for ERP packages M. Lynne Markus,
David Petrie and Sheryl Axline.