Russell M Linden, Linden

Seamless Government

A Practical Guide to Re-Engineering in the Public Sector

• Gebundenes Buch

Produktbeschreibung

Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step approach to assess, design and implement significant change in all levels of government?and how to overcome resistance along the way.

Produktdetails

• Verlag: John Wiley & Sons
• Seitenzahl: 320
• Erscheinungstermin: 22. August 1994
• Englisch
• Abmessung: 235mm x 157mm x 23mm
• Gewicht: 668g
• ISBN-13: 9780787900151
• ISBN-10: 078790015X
• Artikelnr.: 22271538

Autorenporträt

Russell M. Linden has been teaching, consulting with, and writing about leaders since 1985. His main areas of expertise include the human side of change, collaboration, crisis leadership, strategic thinking, and resilience. His clients include major federal government agencies, nonprofits in the United States and Israel, state and local agencies, and elected officials. His most recent book is Leading across Boundaries (2010).