Quality Function Deployment and Its Applications - Mekonnen, Daniel
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Quality Function Deployment, or QFD, is a tool that can help improve your existing processes by focusing your energy and your attention on efforts that will ensure the greatest result. QFD works by first identifying and prioritizing customer requirements and expectations. You then can use this information to focus with greater confidence on the important customer requirements as a starting place to define such things as product requirements, design features, manufacturing processes or support requirements. The effort and discipline of Quality Function Deployment produces the greatest results…mehr

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Produktbeschreibung
Quality Function Deployment, or QFD, is a tool that can help improve your existing processes by focusing your energy and your attention on efforts that will ensure the greatest result. QFD works by first identifying and prioritizing customer requirements and expectations. You then can use this information to focus with greater confidence on the important customer requirements as a starting place to define such things as product requirements, design features, manufacturing processes or support requirements. The effort and discipline of Quality Function Deployment produces the greatest results in situations in which customer requirements have not or cannot be sharply defined, those requirements cannot be met through conventional processes or practices, or the elements of the business that must work together to deliver the requirements have divergent or conflicting goals.
Autorenporträt
Actualmente es profesor en el Instituto Etíope de Tecnología Textil y de la Moda [EiTEX] de la Universidad de Bahir Dar. También participa en actividades de investigación además de dar conferencias. Quiere hacer un doctorado en ingeniería de sistemas de producción.