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Do the right people receive the right information to enable them to claim their social security entitlements? This informative and engaging book considers the historic and contemporary development of information policy in the UK. It explores the role of government in encouraging or deterring the claiming of welfare entitlements and the impact on citizens

Produktbeschreibung
Do the right people receive the right information to enable them to claim their social security entitlements? This informative and engaging book considers the historic and contemporary development of information policy in the UK. It explores the role of government in encouraging or deterring the claiming of welfare entitlements and the impact on citizens
Autorenporträt
Dr Penny Leonard is a independent social researcher. She was formerly employed as the manager of a citizens' advice bureau and as a social worker.