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AUSTRALIA'S #1 BODY OF KNOWLEDGE FOR LEAN SIX SIGMA PRACTITIONERS This is the most sought after lean six sigma body of knowledge today, and now it is available globally! Most text books fall way short in that they fail to deliver in the practical application of the Lean and Six Sigma methods. They have a singular focus on teaching tools which on its own is insufficient for a reader to use those tools for what they were meant for - to generate value. Where Process Mastery with Lean Six Sigma 2nd Edition comes to the fore is that it is a complete Lean Six Sigma body of knowledge written by a practitioner ... for practitioners! It is profound in its simplicity and provides easy, chronological access to the tools. Each of the DMAIC chapters is concluded with a comprehensive tool users guide and checklists and tollgate questions. You are not expected to read it, rather it was written for you to reference it and take away something new every time you open it. NOT YOUR TYPICAL LEAN SIX SIGMA BOOK The first edition took 2 years to write and sold out after it was first published in 2004. This second edition of Process Mastery with Lean Six Sigma took 1,286 hours to create. This updated version for 2023 application and is now an 826 page body of knowledge covering all aspects of lean and six sigma and business improvement project leadership. WHAT'S IN THIS BOOK? Contents of this 2nd Edition of Process Mastery include: 1. Advanced tools of team leadership psychology in an improvement project context 2. Simplification of the principles of Lean Thinking and Six Sigma 3. The integration of Lean Thinking and Six Sigma into the DMAIC framework 4. Advanced statistics 'how to' with the latest versions of Minitab and SigmaXL software 5. An extensive matrix at the front of the book for referencing all of the Lean Six Sigma tools 6. Comprehensive toolkits with instructions after each DMAIC chapter 7. Tollgate questions for every phase 8. Project checklists for each of the DMAIC phases 9. Accelerated improvement projects Visit the Author's web page here - https: //www.9skillsfactory.com/processmasterywithleansixsigma - where you can download the table of book contents. HOW DOES THIS BOOK DIFFER FROM OTHER LEAN SIX SIGMA BOOKS? First of all Process Mastery was written by a real world practitioner. Highly competent in both the technical aspects of the methodology and the psychology of change and human behaviour, the author has carefully blended both ends of the change spectrum into a reference for improvement leaders. It is profound in its simplicity and provides easy, chronological access to the tools. Each of the DMAIC chapters is concluded with a comprehensive tool users guide and checklists and tollgate questions. It is a widely used body of knowledge - not only do consultants use this as a primary teaching reference, Green Belts, Black Belts and Master Black Belts from a broad range of companies, including those listed below, use this text extensively in their day-to-day application of the methodology. * Ampol * Anglo American * Arnotts Biscuits * Bank of New Zealand * BHP * BOC Gases * Boeing * Christchurch City Council * Commbank * Glencore * Gold Fields * National Australia Bank * New Zealand Post * Qantas * Rio Tinto * Santos * Telstra * Woodside Energy WHO IS GEORGE LEE SYE? Visit his personal website here to find out - www.georgeleesye.com