This volume examines and evaluates principles and practices of plain language that technical content producers can apply to meet their audiences' needs in an ethical way. Applying a new framework to identify situations in which audiences will benefit from plain language, it offers in-depth profiles that show how six organizations produce effective plain-language content. A case study of a European group based in Sweden is included along with results from interviews with plain-language experts around the world. Intended for use in courses in information design, technical and professional…mehr
This volume examines and evaluates principles and practices of plain language that technical content producers can apply to meet their audiences' needs in an ethical way. Applying a new framework to identify situations in which audiences will benefit from plain language, it offers in-depth profiles that show how six organizations produce effective plain-language content. A case study of a European group based in Sweden is included along with results from interviews with plain-language experts around the world. Intended for use in courses in information design, technical and professional communication, and other areas, it is also a crucial resource for practitioners developing plain-language technical content and content strategists in a variety of fields.
Russell Willerton teaches in the technical communication program at Boise State University. He has published articles on visual communication, white papers in high-tech industries, and online health information.
Inhaltsangabe
List of Figures List of Tables Series Editor Foreword Preface Acknowledgments Chapter 1. Understanding Plain Language and Opportunities to Use It Chapter 2. Overview of Ethics in the Technical and Professional Communication Literature Chapter 3. Perspectives on Plain Language and Ethics from Professionals around the World Chapter 4. Profile: Healthwise, Inc. Chapter 5. Profile: Civic Design Chapter 6. Profile: Restyling the Federal Rules of Evidence Chapter 7. Profile: CommonTerms Chapter 8. Profile: Health Literacy Missouri Chapter 9. Profile: Kleimann Communication Group and TILA-RESPA Documentation Chapter 10. Public Examples of Dialogic Communication in Clear Language in the 21st Century Chapter 11. Conclusion References
List of Figures List of Tables Series Editor Foreword Preface Acknowledgments Chapter 1. Understanding Plain Language and Opportunities to Use It Chapter 2. Overview of Ethics in the Technical and Professional Communication Literature Chapter 3. Perspectives on Plain Language and Ethics from Professionals around the World Chapter 4. Profile: Healthwise, Inc. Chapter 5. Profile: Civic Design Chapter 6. Profile: Restyling the Federal Rules of Evidence Chapter 7. Profile: CommonTerms Chapter 8. Profile: Health Literacy Missouri Chapter 9. Profile: Kleimann Communication Group and TILA-RESPA Documentation Chapter 10. Public Examples of Dialogic Communication in Clear Language in the 21st Century Chapter 11. Conclusion References
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