Modern Practices Implemented in Housekeeping by 5 Star Hotels
Mayola Fernandes
Broschiertes Buch

Modern Practices Implemented in Housekeeping by 5 Star Hotels

Hotel housekeeping and modern trends

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Over the past few years, the major challenge faced by hotels and their housekeepers is handling well-traveled and experienced guests. Guests these days are not only aware of their rights but are also not loyal to a particular brand. Today's customer looks for value for money and is open to trying out hotels for the mere sake of a luxury experience. The hospitality industry being service oriented, the hotels face tough competition to run their business profitably. Among the various changes and improvements made by the hotel management to increase occupancy and customer satisfaction, the most im...