Martin Bailey, Linda Gast

Mastering Communication in Social Work: From Understanding to Doing

• Broschiertes Buch

Produktbeschreibung

Communication skills are fundamental to effective social work practice. Accessible and easy-to-read, this book explores how communication works, the factors that influence how effectively we attend to and convey information, and how we can improve our communication. Practice vignettes and exercises for the reader are included throughout.

Produktdetails

• Mastering Social Work Skills
• Verlag: Jessica Kingsley Publishers
• Seitenzahl: 176
• Erscheinungstermin: 21. Mai 2014
• Englisch
• Abmessung: 228mm x 149mm x 15mm
• Gewicht: 243g
• ISBN-13: 9781849054447
• ISBN-10: 1849054444
• Artikelnr.: 40129469

Autorenporträt

Linda Gast is an independent trainer and consultant in the social care and criminal justice fields, and is an Associate of In-Trac Training and Consultancy. She provides training on diversity, equal opportunities, gender issues and staff supervision skills. Martin Bailey is a trainer and consultant with a background in social care. He is an Associate of In-Trac Training and Consultancy. His special interest areas include communication with children and parents, staff well-being and behaviour change.

Inhaltsangabe

Introduction. 1. The Principles of Social Work Communication. 2. How
Communication Works. 3. Diversity in Communication. 4. Communication where
there is resistance or reluctance. 5. 'Doing' communication: a new approach
to changing how we improve practice. References. Index.