- Broschiertes Buch
- Merkliste
- Auf die Merkliste
- Bewerten Bewerten
- Teilen
- Produkt teilen
- Produkterinnerung
- Produkterinnerung
Providing guidelines for designing collections and services that best serve 21st-century needs in school and public libraries, this book helps librarians to understand today's children and the ways they interact with information and recreational materials. Managing Children's Services in Libraries, Fourth Edition is designed to give students and new library workers the skills they need to succeed as well as get experienced librarians up to speed on the new developments in technology, publishing, and education. The book takes a broad view of all aspects of library work with children, addressing…mehr
Andere Kunden interessierten sich auch für
- Geoffrey Samuelsson-BrownManaging Translation Services29,99 €
- Joseph R. MatthewsResearch-Based Planning for Public Libraries57,99 €
- Bernhard BischoffManuscripts and Libraries in the Age of Charlemagne37,99 €
- Mark Leslie LefebvreAn Author's Guide to Working with Libraries and Bookstores17,99 €
- Peter Hoare (ed.)The Cambridge History of Libraries in Britain and Ireland168,99 €
- Alliance Of Independent AuthorsChoose the Best Self-Publishing Services16,99 €
- Rebecca ConstantinoLiteracy, Access, and Libraries Among the Language Minority Community87,99 €
-
-
-
Providing guidelines for designing collections and services that best serve 21st-century needs in school and public libraries, this book helps librarians to understand today's children and the ways they interact with information and recreational materials. Managing Children's Services in Libraries, Fourth Edition is designed to give students and new library workers the skills they need to succeed as well as get experienced librarians up to speed on the new developments in technology, publishing, and education. The book takes a broad view of all aspects of library work with children, addressing the dramatic and ongoing changes in school and pubic libraries. This latest edition of a popular, proven resource focuses on practical ways to organize library services to children and the adults who care for them, and on expanding services from the building level to the greater community. Sections focus specifically on collections, planning services, managing personnel and budgets, and working with other community agencies. The book is written to serve as a textbook for courses in services to children and young adults, and is appropriate for short workshops and in-service training for library staff. Administrators and department heads will find it a useful tool for designing and updating library services.
Produktdetails
- Produktdetails
- Verlag: Bloomsbury 3PL
- Seitenzahl: 242
- Erscheinungstermin: 1. Dezember 2012
- Englisch
- Abmessung: 254mm x 178mm x 13mm
- Gewicht: 463g
- ISBN-13: 9781610691000
- ISBN-10: 1610691008
- Artikelnr.: 36181756
- Verlag: Bloomsbury 3PL
- Seitenzahl: 242
- Erscheinungstermin: 1. Dezember 2012
- Englisch
- Abmessung: 254mm x 178mm x 13mm
- Gewicht: 463g
- ISBN-13: 9781610691000
- ISBN-10: 1610691008
- Artikelnr.: 36181756
Adele M. Fasick, PhD, specializes in public library service to children and young adults. Leslie Edmonds Holt, PhD, consults with libraries, schools, and child-serving agencies.
Contents List of Figures Section I: The Library in its Community:
Challenges and Changes Chapter 1: Why Do We Need Libraries for Children?
Purposes of Children's Libraries Changing Priorities Types of Children's
Libraries Public libraries School libraries Special libraries Planning
Services for All Children Preschool Children School Age Children
Transitional Users Adults Differences Unrelated to Age Types of Services
Building Collections Making the Collection Accessible Delivering
Information Services Providing Educational and Recreational Programs
Outreach Marketing Services Evaluation and Accountability Looking Forward
Chapter 2: Getting to Know Today's Children Demographic Changes Changing
Educational Trends Homeschooling Online Schools and Classes High Stakes
Testing E-Textbooks Changing Uses of Media and Technology Changes in
Reading Formats Schools Public Libraries Changes in Information Seeking
Digital Resources Group Searching Changes in Employment Outlook Section II:
Planning Services: Challenges and Changes Chapter 3: Strategic Planning
Mission Statements for Strategic Planning Public Library Mission Statements
School Library Mission Statements Children's Libraries in Other Settings
Moving from Mission to Departmental Goals Environmental Scan Strategy
Formulation through Objectives Hallmarks of Useful Objectives, Activity
Statements and Indicators Collaborative Planning Visualizing the Strategic
Planning Process Chapter 4: Evaluation Evaluating Achievement Knowing Where
You Stand-Routine Collection of Data about Services Evaluating Specific
Programs or Activities Using the Results of Evaluation Causes of Failure to
Meet Objectives Reporting Evaluation Results What Is an Annual Report? Who
Prepares the Annual Report and When? Preparing the Annual Report Audiences
for Annual Report Theme of the Report Telling the Story with Graphics
Pictures Using Several Different Channels Chapter 5: Budgeting and
Fundraising Preparing the Budget Staff Time Adding New Programs and
Services Managing the Budget Accountability Fundraising Friends/Parent
Support Foundations Corporate Support Grant Support Chapter 6: Facilities
and Space Planning Maintaining Library Space Day-To-Day Issues Looking Good
Adult Friendly Changing Spaces Planning Interiors Housing the Collections
Furnishings Infrastructure Planning for Technology Other Considerations New
Libraries Evaluating Space Section III: Developing and Managing
Collections: Challenges and Changes Chapter 7: Collection Development in a
Multimedia World Changing Nature of Library Collections Selection of Print
Materials Selection of Digital Materials Sharing Resources Weeding the
Collection Selection Policies Keeping Up with Changing Needs Chapter 8:
Acquisition, Automated Systems and Access Materials Acquisition Automated
Systems Cataloging and Classification Changes in Automated Systems
Circulation Access Shelving Materials Marketing the Collection Promoting
Electronic Media Chapter 9: Intellectual Freedom and Privacy Issues Issues
in Intellectual Freedom Specific Issues with Digital Resources Basic Steps
for Preserving Intellectual Freedom in Youth Services Step One: Know the
Documents Supported by the American Library Association Step Two: Have a
Selection Policy in Place Step Three: Be Prepared to Deal with Challenges
Children's Right to Privacy in Public and School Libraries Basic Steps for
Preserving the Privacy of Library Users Step One: Develop a Privacy Policy
Step Two: Review Your Privacy Practices Step Three: Protecting Kids from
Social Media Misuse Talking Points for Explaining Library Policy Section
IV: Managing Services: Challenges and Changes Chapter 10: Programs and
Services for Children Reading Enhancement Programs Steps in Planning a
Storytime Making Preschool Programs Available to Offsite Children Reading
Development Programs for School Age Children Helping Children Find
Information Information Services in Libraries Alternative Delivery Programs
Homework Help Enrichment Programs for Children Checklist for Planning Craft
and Activity Programs Programs to Increase Library Visibility Preparing for
an Event Attracting a Large Audience Planning an Author Visit Other
Programs to Increase Library Visibility Chapter 11: Outreach and
Cooperative Programs School and Public Library Cooperation Resource sharing
Communication School Programs and Services Sharing Space Working with Child
Serving Agencies Public Library Outreach Outreach to Day Care Chapter 12:
Marketing and Maintaining a Public Profile Branding Developing a Marketing
Plan Public Relations Quality Library Services Meeting the Public Handouts:
Flyers. Posters, Bookmarks and Brochures Electronic Media Promotion
Services News Releases Public Service Announcements Media Interviews Paid
Advertising Evaluating Marketing and Public Relations Section V: Creating a
Productive Work Environment: Challenges and Changes Chapter 13: Recruiting
and Retaining Staff and Volunteers Staffing Plan Process of Hiring
Interviewing Orientation of New Staff Staff Retention Ongoing Staff
Training Rewarding Staff Achievement Handling Potential Conflict Situations
Conflict about Work Habits Dealing with Grievances Performance Appraisal
Using Volunteers Chapter 14: Leadership and Staff Communications Working
with Other Departments Creating an Effective Departmental Team Balancing
Communication Channels Face-to-face Communication Telephone Calls Texting
Electronic Mail Put It in Print Occasions for Sending Memos Letters
Reaching the Entire Department Sharing Ideas with Other Youth Librarians
Networking within a System or Region Broadening Your Network Attending
Conferences Section VI: Looking toward the Future: Challenge and Change
Chapter 15: Changing Media and Changing Services Transliteracy Merging
Media Platforms Encouraging Interactivity in the Library Inclusive Services
for All Media for All Patrons Changing World of Publishing Acquiring and
Providing Digital Materials Maintaining an Atmosphere that Welcomes Change
Encourage New Ideas and Suggestions Allow Experimentation Allow Criticism
of Imposed Change Don't Stop Talking References and Additional Resources
Index
Challenges and Changes Chapter 1: Why Do We Need Libraries for Children?
Purposes of Children's Libraries Changing Priorities Types of Children's
Libraries Public libraries School libraries Special libraries Planning
Services for All Children Preschool Children School Age Children
Transitional Users Adults Differences Unrelated to Age Types of Services
Building Collections Making the Collection Accessible Delivering
Information Services Providing Educational and Recreational Programs
Outreach Marketing Services Evaluation and Accountability Looking Forward
Chapter 2: Getting to Know Today's Children Demographic Changes Changing
Educational Trends Homeschooling Online Schools and Classes High Stakes
Testing E-Textbooks Changing Uses of Media and Technology Changes in
Reading Formats Schools Public Libraries Changes in Information Seeking
Digital Resources Group Searching Changes in Employment Outlook Section II:
Planning Services: Challenges and Changes Chapter 3: Strategic Planning
Mission Statements for Strategic Planning Public Library Mission Statements
School Library Mission Statements Children's Libraries in Other Settings
Moving from Mission to Departmental Goals Environmental Scan Strategy
Formulation through Objectives Hallmarks of Useful Objectives, Activity
Statements and Indicators Collaborative Planning Visualizing the Strategic
Planning Process Chapter 4: Evaluation Evaluating Achievement Knowing Where
You Stand-Routine Collection of Data about Services Evaluating Specific
Programs or Activities Using the Results of Evaluation Causes of Failure to
Meet Objectives Reporting Evaluation Results What Is an Annual Report? Who
Prepares the Annual Report and When? Preparing the Annual Report Audiences
for Annual Report Theme of the Report Telling the Story with Graphics
Pictures Using Several Different Channels Chapter 5: Budgeting and
Fundraising Preparing the Budget Staff Time Adding New Programs and
Services Managing the Budget Accountability Fundraising Friends/Parent
Support Foundations Corporate Support Grant Support Chapter 6: Facilities
and Space Planning Maintaining Library Space Day-To-Day Issues Looking Good
Adult Friendly Changing Spaces Planning Interiors Housing the Collections
Furnishings Infrastructure Planning for Technology Other Considerations New
Libraries Evaluating Space Section III: Developing and Managing
Collections: Challenges and Changes Chapter 7: Collection Development in a
Multimedia World Changing Nature of Library Collections Selection of Print
Materials Selection of Digital Materials Sharing Resources Weeding the
Collection Selection Policies Keeping Up with Changing Needs Chapter 8:
Acquisition, Automated Systems and Access Materials Acquisition Automated
Systems Cataloging and Classification Changes in Automated Systems
Circulation Access Shelving Materials Marketing the Collection Promoting
Electronic Media Chapter 9: Intellectual Freedom and Privacy Issues Issues
in Intellectual Freedom Specific Issues with Digital Resources Basic Steps
for Preserving Intellectual Freedom in Youth Services Step One: Know the
Documents Supported by the American Library Association Step Two: Have a
Selection Policy in Place Step Three: Be Prepared to Deal with Challenges
Children's Right to Privacy in Public and School Libraries Basic Steps for
Preserving the Privacy of Library Users Step One: Develop a Privacy Policy
Step Two: Review Your Privacy Practices Step Three: Protecting Kids from
Social Media Misuse Talking Points for Explaining Library Policy Section
IV: Managing Services: Challenges and Changes Chapter 10: Programs and
Services for Children Reading Enhancement Programs Steps in Planning a
Storytime Making Preschool Programs Available to Offsite Children Reading
Development Programs for School Age Children Helping Children Find
Information Information Services in Libraries Alternative Delivery Programs
Homework Help Enrichment Programs for Children Checklist for Planning Craft
and Activity Programs Programs to Increase Library Visibility Preparing for
an Event Attracting a Large Audience Planning an Author Visit Other
Programs to Increase Library Visibility Chapter 11: Outreach and
Cooperative Programs School and Public Library Cooperation Resource sharing
Communication School Programs and Services Sharing Space Working with Child
Serving Agencies Public Library Outreach Outreach to Day Care Chapter 12:
Marketing and Maintaining a Public Profile Branding Developing a Marketing
Plan Public Relations Quality Library Services Meeting the Public Handouts:
Flyers. Posters, Bookmarks and Brochures Electronic Media Promotion
Services News Releases Public Service Announcements Media Interviews Paid
Advertising Evaluating Marketing and Public Relations Section V: Creating a
Productive Work Environment: Challenges and Changes Chapter 13: Recruiting
and Retaining Staff and Volunteers Staffing Plan Process of Hiring
Interviewing Orientation of New Staff Staff Retention Ongoing Staff
Training Rewarding Staff Achievement Handling Potential Conflict Situations
Conflict about Work Habits Dealing with Grievances Performance Appraisal
Using Volunteers Chapter 14: Leadership and Staff Communications Working
with Other Departments Creating an Effective Departmental Team Balancing
Communication Channels Face-to-face Communication Telephone Calls Texting
Electronic Mail Put It in Print Occasions for Sending Memos Letters
Reaching the Entire Department Sharing Ideas with Other Youth Librarians
Networking within a System or Region Broadening Your Network Attending
Conferences Section VI: Looking toward the Future: Challenge and Change
Chapter 15: Changing Media and Changing Services Transliteracy Merging
Media Platforms Encouraging Interactivity in the Library Inclusive Services
for All Media for All Patrons Changing World of Publishing Acquiring and
Providing Digital Materials Maintaining an Atmosphere that Welcomes Change
Encourage New Ideas and Suggestions Allow Experimentation Allow Criticism
of Imposed Change Don't Stop Talking References and Additional Resources
Index
Contents List of Figures Section I: The Library in its Community:
Challenges and Changes Chapter 1: Why Do We Need Libraries for Children?
Purposes of Children's Libraries Changing Priorities Types of Children's
Libraries Public libraries School libraries Special libraries Planning
Services for All Children Preschool Children School Age Children
Transitional Users Adults Differences Unrelated to Age Types of Services
Building Collections Making the Collection Accessible Delivering
Information Services Providing Educational and Recreational Programs
Outreach Marketing Services Evaluation and Accountability Looking Forward
Chapter 2: Getting to Know Today's Children Demographic Changes Changing
Educational Trends Homeschooling Online Schools and Classes High Stakes
Testing E-Textbooks Changing Uses of Media and Technology Changes in
Reading Formats Schools Public Libraries Changes in Information Seeking
Digital Resources Group Searching Changes in Employment Outlook Section II:
Planning Services: Challenges and Changes Chapter 3: Strategic Planning
Mission Statements for Strategic Planning Public Library Mission Statements
School Library Mission Statements Children's Libraries in Other Settings
Moving from Mission to Departmental Goals Environmental Scan Strategy
Formulation through Objectives Hallmarks of Useful Objectives, Activity
Statements and Indicators Collaborative Planning Visualizing the Strategic
Planning Process Chapter 4: Evaluation Evaluating Achievement Knowing Where
You Stand-Routine Collection of Data about Services Evaluating Specific
Programs or Activities Using the Results of Evaluation Causes of Failure to
Meet Objectives Reporting Evaluation Results What Is an Annual Report? Who
Prepares the Annual Report and When? Preparing the Annual Report Audiences
for Annual Report Theme of the Report Telling the Story with Graphics
Pictures Using Several Different Channels Chapter 5: Budgeting and
Fundraising Preparing the Budget Staff Time Adding New Programs and
Services Managing the Budget Accountability Fundraising Friends/Parent
Support Foundations Corporate Support Grant Support Chapter 6: Facilities
and Space Planning Maintaining Library Space Day-To-Day Issues Looking Good
Adult Friendly Changing Spaces Planning Interiors Housing the Collections
Furnishings Infrastructure Planning for Technology Other Considerations New
Libraries Evaluating Space Section III: Developing and Managing
Collections: Challenges and Changes Chapter 7: Collection Development in a
Multimedia World Changing Nature of Library Collections Selection of Print
Materials Selection of Digital Materials Sharing Resources Weeding the
Collection Selection Policies Keeping Up with Changing Needs Chapter 8:
Acquisition, Automated Systems and Access Materials Acquisition Automated
Systems Cataloging and Classification Changes in Automated Systems
Circulation Access Shelving Materials Marketing the Collection Promoting
Electronic Media Chapter 9: Intellectual Freedom and Privacy Issues Issues
in Intellectual Freedom Specific Issues with Digital Resources Basic Steps
for Preserving Intellectual Freedom in Youth Services Step One: Know the
Documents Supported by the American Library Association Step Two: Have a
Selection Policy in Place Step Three: Be Prepared to Deal with Challenges
Children's Right to Privacy in Public and School Libraries Basic Steps for
Preserving the Privacy of Library Users Step One: Develop a Privacy Policy
Step Two: Review Your Privacy Practices Step Three: Protecting Kids from
Social Media Misuse Talking Points for Explaining Library Policy Section
IV: Managing Services: Challenges and Changes Chapter 10: Programs and
Services for Children Reading Enhancement Programs Steps in Planning a
Storytime Making Preschool Programs Available to Offsite Children Reading
Development Programs for School Age Children Helping Children Find
Information Information Services in Libraries Alternative Delivery Programs
Homework Help Enrichment Programs for Children Checklist for Planning Craft
and Activity Programs Programs to Increase Library Visibility Preparing for
an Event Attracting a Large Audience Planning an Author Visit Other
Programs to Increase Library Visibility Chapter 11: Outreach and
Cooperative Programs School and Public Library Cooperation Resource sharing
Communication School Programs and Services Sharing Space Working with Child
Serving Agencies Public Library Outreach Outreach to Day Care Chapter 12:
Marketing and Maintaining a Public Profile Branding Developing a Marketing
Plan Public Relations Quality Library Services Meeting the Public Handouts:
Flyers. Posters, Bookmarks and Brochures Electronic Media Promotion
Services News Releases Public Service Announcements Media Interviews Paid
Advertising Evaluating Marketing and Public Relations Section V: Creating a
Productive Work Environment: Challenges and Changes Chapter 13: Recruiting
and Retaining Staff and Volunteers Staffing Plan Process of Hiring
Interviewing Orientation of New Staff Staff Retention Ongoing Staff
Training Rewarding Staff Achievement Handling Potential Conflict Situations
Conflict about Work Habits Dealing with Grievances Performance Appraisal
Using Volunteers Chapter 14: Leadership and Staff Communications Working
with Other Departments Creating an Effective Departmental Team Balancing
Communication Channels Face-to-face Communication Telephone Calls Texting
Electronic Mail Put It in Print Occasions for Sending Memos Letters
Reaching the Entire Department Sharing Ideas with Other Youth Librarians
Networking within a System or Region Broadening Your Network Attending
Conferences Section VI: Looking toward the Future: Challenge and Change
Chapter 15: Changing Media and Changing Services Transliteracy Merging
Media Platforms Encouraging Interactivity in the Library Inclusive Services
for All Media for All Patrons Changing World of Publishing Acquiring and
Providing Digital Materials Maintaining an Atmosphere that Welcomes Change
Encourage New Ideas and Suggestions Allow Experimentation Allow Criticism
of Imposed Change Don't Stop Talking References and Additional Resources
Index
Challenges and Changes Chapter 1: Why Do We Need Libraries for Children?
Purposes of Children's Libraries Changing Priorities Types of Children's
Libraries Public libraries School libraries Special libraries Planning
Services for All Children Preschool Children School Age Children
Transitional Users Adults Differences Unrelated to Age Types of Services
Building Collections Making the Collection Accessible Delivering
Information Services Providing Educational and Recreational Programs
Outreach Marketing Services Evaluation and Accountability Looking Forward
Chapter 2: Getting to Know Today's Children Demographic Changes Changing
Educational Trends Homeschooling Online Schools and Classes High Stakes
Testing E-Textbooks Changing Uses of Media and Technology Changes in
Reading Formats Schools Public Libraries Changes in Information Seeking
Digital Resources Group Searching Changes in Employment Outlook Section II:
Planning Services: Challenges and Changes Chapter 3: Strategic Planning
Mission Statements for Strategic Planning Public Library Mission Statements
School Library Mission Statements Children's Libraries in Other Settings
Moving from Mission to Departmental Goals Environmental Scan Strategy
Formulation through Objectives Hallmarks of Useful Objectives, Activity
Statements and Indicators Collaborative Planning Visualizing the Strategic
Planning Process Chapter 4: Evaluation Evaluating Achievement Knowing Where
You Stand-Routine Collection of Data about Services Evaluating Specific
Programs or Activities Using the Results of Evaluation Causes of Failure to
Meet Objectives Reporting Evaluation Results What Is an Annual Report? Who
Prepares the Annual Report and When? Preparing the Annual Report Audiences
for Annual Report Theme of the Report Telling the Story with Graphics
Pictures Using Several Different Channels Chapter 5: Budgeting and
Fundraising Preparing the Budget Staff Time Adding New Programs and
Services Managing the Budget Accountability Fundraising Friends/Parent
Support Foundations Corporate Support Grant Support Chapter 6: Facilities
and Space Planning Maintaining Library Space Day-To-Day Issues Looking Good
Adult Friendly Changing Spaces Planning Interiors Housing the Collections
Furnishings Infrastructure Planning for Technology Other Considerations New
Libraries Evaluating Space Section III: Developing and Managing
Collections: Challenges and Changes Chapter 7: Collection Development in a
Multimedia World Changing Nature of Library Collections Selection of Print
Materials Selection of Digital Materials Sharing Resources Weeding the
Collection Selection Policies Keeping Up with Changing Needs Chapter 8:
Acquisition, Automated Systems and Access Materials Acquisition Automated
Systems Cataloging and Classification Changes in Automated Systems
Circulation Access Shelving Materials Marketing the Collection Promoting
Electronic Media Chapter 9: Intellectual Freedom and Privacy Issues Issues
in Intellectual Freedom Specific Issues with Digital Resources Basic Steps
for Preserving Intellectual Freedom in Youth Services Step One: Know the
Documents Supported by the American Library Association Step Two: Have a
Selection Policy in Place Step Three: Be Prepared to Deal with Challenges
Children's Right to Privacy in Public and School Libraries Basic Steps for
Preserving the Privacy of Library Users Step One: Develop a Privacy Policy
Step Two: Review Your Privacy Practices Step Three: Protecting Kids from
Social Media Misuse Talking Points for Explaining Library Policy Section
IV: Managing Services: Challenges and Changes Chapter 10: Programs and
Services for Children Reading Enhancement Programs Steps in Planning a
Storytime Making Preschool Programs Available to Offsite Children Reading
Development Programs for School Age Children Helping Children Find
Information Information Services in Libraries Alternative Delivery Programs
Homework Help Enrichment Programs for Children Checklist for Planning Craft
and Activity Programs Programs to Increase Library Visibility Preparing for
an Event Attracting a Large Audience Planning an Author Visit Other
Programs to Increase Library Visibility Chapter 11: Outreach and
Cooperative Programs School and Public Library Cooperation Resource sharing
Communication School Programs and Services Sharing Space Working with Child
Serving Agencies Public Library Outreach Outreach to Day Care Chapter 12:
Marketing and Maintaining a Public Profile Branding Developing a Marketing
Plan Public Relations Quality Library Services Meeting the Public Handouts:
Flyers. Posters, Bookmarks and Brochures Electronic Media Promotion
Services News Releases Public Service Announcements Media Interviews Paid
Advertising Evaluating Marketing and Public Relations Section V: Creating a
Productive Work Environment: Challenges and Changes Chapter 13: Recruiting
and Retaining Staff and Volunteers Staffing Plan Process of Hiring
Interviewing Orientation of New Staff Staff Retention Ongoing Staff
Training Rewarding Staff Achievement Handling Potential Conflict Situations
Conflict about Work Habits Dealing with Grievances Performance Appraisal
Using Volunteers Chapter 14: Leadership and Staff Communications Working
with Other Departments Creating an Effective Departmental Team Balancing
Communication Channels Face-to-face Communication Telephone Calls Texting
Electronic Mail Put It in Print Occasions for Sending Memos Letters
Reaching the Entire Department Sharing Ideas with Other Youth Librarians
Networking within a System or Region Broadening Your Network Attending
Conferences Section VI: Looking toward the Future: Challenge and Change
Chapter 15: Changing Media and Changing Services Transliteracy Merging
Media Platforms Encouraging Interactivity in the Library Inclusive Services
for All Media for All Patrons Changing World of Publishing Acquiring and
Providing Digital Materials Maintaining an Atmosphere that Welcomes Change
Encourage New Ideas and Suggestions Allow Experimentation Allow Criticism
of Imposed Change Don't Stop Talking References and Additional Resources
Index